Stephanie Sales

STEPHANIE S ISOMA

OBJECTIVE

To obtain a position in sales that focuses on customer satisfaction and encourages growth.

EXPERIENCE & EMPLOYMENT

**** – 2008 DR Horton Homes Orlando, FL & Greensboro, NC

Sr. Loan Processor /Lead On-site Sales Representative

Loan Processor· Experienced mortgage processor with responsibilities including meeting

all necessary underwriting guidelines, maintaining a good working relationship with both

the buyers and the builder to guarantee a good closing experience for all involved.

Customer service scoring reflected a 97.8% satisfaction rating with regards to those

closings.

Lead On-Site Sales Representative· Managed a new upscale subdivision with 258 new home lots.

Responsibilities included greeting and meeting the needs of all walk in clients, accessing

the needs of existing homeowners in relation to warrantable issues & all marketing campaigns

for the community. I maintained a customer service score of over 90% for the 2-½ years

of this position.

2002 - 2003 Kissimmee Family Dentistry Kissimmee, FL·

Accountable for seven hygienists schedules to include proper chair production & treatment

planning explanations to all patients. Billing and insurance follow up on all unpaid and

denied claims. Collection of unpaid bills, scheduling Dentists’ production while maintaining

billing for a 2 million dollar a year practice. Extensive knowledge of Eaglesoft, Dentrix,

Easy Dental software platforms, insurance, coding, patient protocol and HIPPA.

1998 - 2001 Mark Dreyer DMD PA Kissimmee, Fl

Front desk.· Worked for general practice of two doctors, maintained records, experience

with dental computer program, answered phones, scheduled patients, filed insurance,

collected fee billing, deposits to the bank, scheduled referrals, and maintained recalls.

EDUCATION

Graduate of Osceola High School Kissimmee, FL 1990

Real Estate License State of Florida 1994

SKILLS AND ABILITIES

● Strong customer service experience.

● Extensive computer skills to include Microsoft Word, Microsoft Access, Excel, Power Point.

● Able to sustain multiple tasks, self-starter and highly motivated team player.

REFERENCES AND ADDITIONAL INFORMATION AVAILABLE UPON REQUEST

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