Experienced Inside Sales/Service/Computer Info Systems
Resume:
Jennifer Bondurant
High Point, NC 27263
********.*********@*****.***
EDUCATION
High Point University, High Point, NC (2nd Undergraduate Degree)
Bachelor of Science in Computer Information Systems December 2000
Bachelor of Science in Home Furnishings Marketing and Business Administration May 1990
(Double Major)
PROFESSIONAL EXPERIENCE
Danbee Aerospace Inc.
Office Assistant 2007-2009
Manage purchase orders and receivers; Maintain and monitor trace paperwork filing for parts inventory; Assist with routing sales calls; Assist in daily invoicing processes for all accounts; Process credit history requisitions for new accounts; Support sales representatives & managers; Input requests for quotes received from outside vendors; Maintain and enter relocation bin numbers for parts
Quick-Step/Unilin Flooring Inc. Thomasville
Customer Service Representative 2005-2007
Manage various distributor accounts nationwide; Maintain and monitor sales, shipments using SAP; Assist in monthly billing processes for largest retailer account; Communicate with Belgium daily regarding inter-company orders, adjustments; Support outside sales regional representatives and managers; Convert purchase requisitions into purchase orders to third-party vendors in SAP
Hafele Americas Inc. Archdale, NC
Lead Marketing Unit Assistant 2000- 2005
Assistant Manager/Supervisor for inside sales group, most productive unit in sales; Support Management - various duties including, coordinating monthly sales figure distribution, scheduling new hire training, writing work instructions for various procedures for ISO certification, etc.; Coordinated and gathered training materials for conducting Oracle training sessions; Provide sales support and service to customers, outside sales reps; Proofreading of sales catalog upon new issue; Price quotations and negotiations; Research and resolve complaints; Internet/Intranet use daily to supply & obtain information; On line website maintenance and account registration set ups; EDI processes backup
Ornamental Products Inc. High Point, NC
Inside Sales/Sales Assistant 1998-2000
Provide sales support to outside Sales Representative; Soft sales and quotation on sample product; Assist in resolving disputes on customer claims; Act as Sales Representative during rep travels; Developed and implemented company-wide Quality Issue procedures and System requirements in conjunction with the Director of Information Systems
References: Available upon request
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