Dispatch, Roadnet Logistics

James Thompson

*** ***** ****** ****

Staten Island, New York, 10312 718-***-****

*************@***.***

PROFESSIONAL EXPERIENCE

Community Surgical Supply, Inc. Toms River, New Jersey United States

Road Net Manager Jun 2011 – Oct 2011

• Plan, organize and manage the work of staff to ensure that the work is accomplished in a manner consistent with organizational requirements.

• Record and maintain files and records of customer requests, work or services performed, charges, expenses, inventory, and other dispatch information.

• Schedule and dispatch workers to appropriate locations according to customer requests, specifications, or needs, using telephones, email and Roadnet software.

• Prepare daily work and run schedules.

• Receive or prepare work orders.

• Relay work orders, messages, and information to or from supervisors, drivers and customer service associates using email, telephones and Roadnet software.

• Serve as contact persons for all workers within assigned territories.

Dispatcher Jan 2008 – Jun 2011

• Receive or prepare work orders.

• Schedule and route drivers to appropriate locations according to customer requests, specifications, or needs, using Road Net Logistics software and telephones.

• Monitor personnel or equipment locations and utilization to coordinate service and schedules.

• Relay work orders, messages, and information to or from drivers, supervisors, and customer service staff using telephones or Road Net Logistics Software.

• Prepare daily work and run schedules.

Patient Service Technician Jul 2005 – Jan 2008

• Deliver and set up durable medical equipment such as wheelchairs, hospital beds, oxygen concentrators, tanks, nebulizers etc.

• Make service calls to maintain and repair machines.

• Record transaction information on forms or logs, and notify designated personnel of discrepancies.

• Fill liquid oxygen tanks on site as well as at a fill station.

Ocean Breeze Staten Island, New York United States

Warehouse Manager Jan 2003 – Jul 2005

• Oversee all operations of the warehouse for a durable medical equipment company. Including ordering inventory, routing drivers, maintaining vehicles, and supervising staff.

• Assign work schedules, following work requirements, to ensure quality and timely delivery of service..

• Requisition necessary supplies, equipment, and services.

• Recruit and hire staff members.

Patient Service Technician Jan 2001 – Jan 2003

• Explain to patient’s correct use of equipment, troubleshoot problems and assist with customer service.

• Deliver and set up durable medical equipment such as Hospital beds, wheelchairs, walkers, canes, Oxygen and oxygen equipment.

EDUCATION

TOTTENVILLE HIGH SCHOOL Staten Island, New York United States

High School Diploma with Auto mechanics certification, June 1995

ADDITIONAL SKILLS

• Skilled in use of transportation management software Roadnet Logistics.

• New York CDL Class B License with tanker and air break endorsements. License no. 817732119

• Proficient in Microsoft Office (Word, Outlook, Excel)

Contact this candidate