Director of Sales
Resume:
RICHARD RIZZO
***** ********** ***** ****** *****, CA 91301 818-***-**** *************@*****.***
REGIONAL SALES DIRECTOR
Growth Strategies & Planning / Asset Management / Operations / CRM / Marketing / Multi-Sites
P&L / Compliance / Strategic Partnerships / Market Expansion / Training
As an award-winning sales leader who has directed large, regional operations for service companies, I have developed and executed innovative, strategic campaigns to build market share and turn around under-performing businesses. Leveraging consumer and small business expertise, I have significantly boosted revenue and profits.
With a multi-functional background that includes risk management, regulatory compliance, portfolio development, marketing strategies and union relations, I drove results through a firm understanding of issues and my ability to build consensus throughout an organization. My particular strengths include:
Providing aggressive leadership to achieve ambitious sales goals
Applying keen understanding of critical market/business drivers to grow customer base
Authoring strategic sales plans to maximize revenue
Identifying promising new talent and developing top-performing teams
Turning around previously underperforming regions
I am described as a proven strategist, troubleshooter and negotiator, as well as a respected coach and mentor who inspires and motivates staff at all levels. I have earned the President's Club awards many times, both for my individual as well as sales leadership contributions.
SELECTED ACCOMPLISHMENTS
Developed and directed region-wide sales training. Recruited to grow sales and production for California Federal Bank. Created comprehensive training campaign, improving sales agent product and service knowledge. Increased sales production by 50%. Recognized as top Regional Manager and awarded Partner of the Year.
Turned around previously underperforming region. Recruited and hired top leadership and sales talent at United Pacific Mortgage. Created and implemented robust, effective learning processes with measurable and enforced objectives. Developed high service standard model. Increased sales volume 20% in 18 months.
Created long-term profitable plans. United Pacific Mortgage lacked long term plan and had high turnover. Designed and implemented comprehensive five year plan for growth and profit. Organized and led meetings for all departments. Reduced turnover and achieved the highest net profit in 15 years.
Built strategic alliances. Citimortgage needed to increase its visibility and customer base. Built strong relationships in community and created in-house relationships with Realtors, increasing sales volume 21% in one quarter, and earning office and five loan officers President's Club honors.
Developed measurable standards for sales teams. Loan closure rate was low and costly for California Federal Bank. Created clearly-defined standards and guidelines to ensure quality of loan applicant. Increased funded loans to 24% and guidelines became companywide standard.
CAREER HISTORY
Vice President Sales, Washington Mutual, 2007 to 2008. Directed retail sales operations for $12B financial institution. Led region in production with over $35M in sales per month. Oversaw stability, profitability and compliance. Managed $2M budget and 25 employees. Developed and presented growth plans.
Vice President Sales, United Pacific Mortgage, 2004 to 2007. Recruited to lead and manage sales team of 85. Oversaw marketing department and budget of $3M. Built service protocol for top product delivery. Directed daily compliance operations, training and client relations. Led division with $1.2B in production sales.
Divisional Manager, Citimortgage, 2002 to 2004. Managed P&L for 185 branches for $300B financial organization. Directed leadership team responsible for managing productivity of 185 employees. Directed loan and investment sales, as well as regional market participation in community affairs. Oversaw $5M budget and regulatory compliance results. Drove $2.5B in production sales.
Regional Sales Manager, California Federal Bank, 1998 to 2002. Led region in $500M in production annually. Managed 45 residential loan officers in 65 branches for $15B bank. Pioneered sales incentive program to motivate, reward and recognize top performers. Created strategy to elevate business and managed budgets of $2M.
Earlier: Regional Manager, Home Savings of America.
RICHARD RIZZO
29340 Castlehill Drive Agoura Hills, CA 91301 818-***-**** *************@*****.***
REGIONAL SALES DIRECTOR
Growth Strategies & Planning / Asset Management / Operations / CRM / Marketing / Multi-Sites
P&L / Compliance / Strategic Partnerships / Market Expansion / Training
As an award-winning sales leader who has directed large, regional operations for service companies, I have developed and executed innovative, strategic campaigns to build market share and turn around under-performing businesses. Leveraging consumer and small business expertise, I have significantly boosted revenue and profits.
With a multi-functional background that includes risk management, regulatory compliance, portfolio development, marketing strategies and union relations, I drove results through a firm understanding of issues and my ability to build consensus throughout an organization. My particular strengths include:
Providing aggressive leadership to achieve ambitious sales goals
Applying keen understanding of critical market/business drivers to grow customer base
Authoring strategic sales plans to maximize revenue
Identifying promising new talent and developing top-performing teams
Turning around previously underperforming regions
I am described as a proven strategist, troubleshooter and negotiator, as well as a respected coach and mentor who inspires and motivates staff at all levels. I have earned the President's Club awards many times, both for my individual as well as sales leadership contributions.
SELECTED ACCOMPLISHMENTS
Developed and directed region-wide sales training. Recruited to grow sales and production for California Federal Bank. Created comprehensive training campaign, improving sales agent product and service knowledge. Increased sales production by 50%. Recognized as top Regional Manager and awarded Partner of the Year.
Turned around previously underperforming region. Recruited and hired top leadership and sales talent at United Pacific Mortgage. Created and implemented robust, effective learning processes with measurable and enforced objectives. Developed high service standard model. Increased sales volume 20% in 18 months.
Created long-term profitable plans. United Pacific Mortgage lacked long term plan and had high turnover. Designed and implemented comprehensive five year plan for growth and profit. Organized and led meetings for all departments. Reduced turnover and achieved the highest net profit in 15 years.
Built strategic alliances. Citimortgage needed to increase its visibility and customer base. Built strong relationships in community and created in-house relationships with Realtors, increasing sales volume 21% in one quarter, and earning office and five loan officers President's Club honors.
Developed measurable standards for sales teams. Loan closure rate was low and costly for California Federal Bank. Created clearly-defined standards and guidelines to ensure quality of loan applicant. Increased funded loans to 24% and guidelines became companywide standard.
CAREER HISTORY
Vice President Sales, Washington Mutual, 2007 to 2008. Directed retail sales operations for $12B financial institution. Led region in production with over $35M in sales per month. Oversaw stability, profitability and compliance. Managed $2M budget and 25 employees. Developed and presented growth plans.
Vice President Sales, United Pacific Mortgage, 2004 to 2007. Recruited to lead and manage sales team of 85. Oversaw marketing department and budget of $3M. Built service protocol for top product delivery. Directed daily compliance operations, training and client relations. Led division with $1.2B in production sales.
Divisional Manager, Citimortgage, 2002 to 2004. Managed P&L for 185 branches for $300B financial organization. Directed leadership team responsible for managing productivity of 185 employees. Directed loan and investment sales, as well as regional market participation in community affairs. Oversaw $5M budget and regulatory compliance results. Drove $2.5B in production sales.
Regional Sales Manager, California Federal Bank, 1998 to 2002. Led region in $500M in production annually. Managed 45 residential loan officers in 65 branches for $15B bank. Pioneered sales incentive program to motivate, reward and recognize top performers. Created strategy to elevate business and managed budgets of $2M.
Earlier: Regional Manager, Home Savings of America.
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