Medical Quality Assurance
Resume:
CHRISTINE GRIMM
Riverside, CA 92507
Cell 951-***-****
Email: *********@*****.***
OBJECTIVE
To obtain a position that will allow me to utilize my clinical, research and administrative skills as a Clinical Research Associate for a Contract Research Organization or Pharmaceutical Company specializing in Clinical Trials.
PERSONAL QUALITIES
• Reliable, Dependable, Flexible and a strong interest in clinical research
• Excellent critical thinking abilities and problem solving
• Strong dedication, self-motivation and ability to learn quickly
• Work well unsupervised, under pressure, independently or as a team member
• Efficient, organized and able to complete multiple projects while meeting strict deadlines
• Thrive on challenges and excel in new environments
• Great oral and written communications skills
• Knowledge of ICH-GCP
SKILLS
• Medical Terminology
• Computer programs: Proprietary Financial Information Management Systems, PAC, SMS, Internet, Cerner, PowerPoint, HPF, Microsoft word, excel and outlook, IVRS, Case Reports Forms (CRF’s) paper and electronic
• Scanner, Printer, Fax machine, copy machine and answer phones
• Medidata Rave, Oracle, Phase Forward, Inform
EDUCATION
USAF Medical Service Specialist (1981)
Sheppard AFB, TX
Emergency Medical Technician (1983, 1992)
Knoxville, TN
Bachelor of Business Administration (Management) 2008
American InterContinental University, Hoffman Estates, IL
Master of Business Administration, Project Management (projected graduation date 11/2012)
American InterContinental University, Hoffman Estates, IL
PROFESSIONAL EXPERIENCE
LOMA LINDA UNIVERSITY MEDICAL CENTER, Loma Linda, CA 2008 – Present
Clinical Research Coordinator, Loma Linda University Cancer Center – 11/2009 to Present
Responsibilities:
• Facilitate the implementation and management of multiple Oncology Clinical trials
• Apply Good Clinical Practice
• Serve as a resource regarding clinical research and compliance for investigators, nurses, and related clinical staff
• Work independently and balance priorities upon receipt of project(s)
• Review all pre-study data and clinical information to ensure completeness and accuracy
• Manage scheduling of all trial events
• Ensure all research documentation is completed within time constraints
• Monitor and report on clinical adherence to protocol guidelines
• Maintain all legal, medical, and contact information in database
• Perform quality assurance on all assigned clinical trials
• Interpret and apply complex medical data
• Collaborate with physicians and monitors to resolve clinical trial issues
• Meet with patients to discuss protocol participation, outline clinical trial procedures and answer all inquiries
• Attend conferences, group meetings and national investigator meetings that may require travel
• Training of new employees
• Perform other duties as assigned
Medical Assistant, Loma Linda University Cancer Center – 05/2008 – 11/2009
Responsibilities:
• Preparing patients for examination; taking vital signs; ensuring privacy of patients at all times
• Assisting physician with patient examination and procedures
• Perform specimen collection procedures (urine, sputum, stool)
• Assist in obtaining authorizations for treatment
• Assists with ensuring safe and efficient clinic operations
• Assists with admission, transfer and discharge of patients in clinic
• Maintain patient medical record before and after clinic visits
• Pulling and returning patient charts within established timeframes
• Coping reports/documents for patients electronic medical record
• Schedule clinic appointments electronically
• Receiving and distributing mail and faxes
• Answering phones
RIVERSIDE COUNTY REGIONAL MEDICAL CENTER, Moreno Valley, CA 02/2001 – 07/2007
Health Service Assistant
Responsibilities:
• Provide administrative and patient service support for the oncology clinic. Initially hired in temporary position, serving as a community health program support specialist and medical services assistant over course of tenure
• Schedule, coordinate appointments and special procedures for patients in the Oncology Infusion Clinic
• Organize workflow for physicians
• Ensure that all forms were completed and signed by the physician
• Recommended and implemented improved standard operating procedures to improve office productivity and communications
• Restructured the process of medical tars, reducing wait time for authorization and accelerated medical billing for the hospital
• Medical Unit Clerk for Riverside County Behavior Health
• Emergency Room Technician
• Implemented California Children’s Services (Out Patient)
DYNACARE, Milwaukee, WI 1998 – 2001
Phlebotomist
CRUSADER CLINIC, Rockford, IL 01/1995 – 11/1998
Phlebotomist/Laboratory Clerk
Responsibilities:
• Served in medical and administrative support capacity for non-profit corporation providing health care for low-income patients
• Process, label, prepare, and deliver blood specimens
• Evaluate all records for completeness
• Request medical records as needed
• Review medical data to ensure accuracy of all medical information
• Draw blood via venipuncture and skin puncture for testing, research and analysis, adhering to the strictest medical safety guidelines to ensure proper testing
• Put patients at ease during blood extraction process by providing easily understood instructions
• Responsible for ordering clinical & office supplies
• Sterilization and maintenance of clinical equipment and instruments
• Assisted in Ophthalmology and Dental clinic when short staffed
MILITARY SERVICE
US AIR FORCE/AIR NATIONAL GUARD Riverside, CA/Peoria, IL 1981-1984, 1988-1998
Medical Technician, Technical Sergeant, honorably discharged
Responsibilities:
• Supervised six staff members in the physical examination process
• Performed patient care, Medic and Emergency Room assistance
• Performed all paraprofessional portions of physical exams
• Served as shift supervisor, assigning tasks, monitoring entire unit and providing example-based leadership to promote team excellence
• Received an Inspections Award for achieving outstanding health care inspection in 1993
REFERENCES
• Available upon request
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