Continuous Improvement / Quality Manager
Resume:
Darren K. Reynolds
**** *. ********** **, *******, IL 60640
***************@*****.***
PROFESSIONAL EXPERIENCE
Littelfuse. Inc., Des Plaines, Illinois
April 2004 to March 2009
Technical Resource / Quality Manager
Achievements:
• Lean Manufacturing Project achieved 2 week reduction (30%) in product lead time and over $1 Million in annual savings
• Mentored Six Sigma Project Teams with combined annual savings of over $500K
• Trained over 50 associates in Six Sigma statistical methods
• Improvement in customer complaint response time from 15 days to 7 days through implementation of metric tracking and visual monitoring system
• Technical member on new business negotiation team resulting in $4 million dollar annual sales contract
• Team Leader for successful SAP integration of acquired product line in Guadalajara, Mexico
Responsibilities:
• Direct activities of quality staff, perform annual reviews & merit increase evaluations
• Primary customer quality contact for product line with over $40 million in annual sales
• Mentor Six Sigma Improvement Project teams in Six Sigma Tools: VSM, 5S, Visual Controls, Kaizen, DMAIC, Future State Map
• Owner of quality aspects for line transfer from Chicago, IL to Philippines: customer transfer validation reports, quality system transfer, training of quality engineering staff
• Responsible for manufacturing documentation: PFMEA, Control Plan, GR&R, Visual Aids, Work Instructions, product performance testing, and customer reporting
• Maintenance of ISO 9002 certification and customer audits
December 1999 –April 2004
Senior Quality Engineer
Achievements:
• Successful qualification of new product with over $3 million dollars annual revenue
• Realized 3.8% yield improvement by developing software for real-time yield display
Responsibilities:
• Team leader for manufacturing certification of new electronics products
• Drive product quality improvements – definition of quality criteria, disposition of materials, 8D corrective actions
Lakewood Engineering and Manufacturing, Chicago, Illinois
March 1996 to December 1999
Quality Engineer
Achievements:
• $100K savings due to process improvement on top volume heater product
• Developed software reporting system for customer return data
Responsibilities:
• Address quality issues associated with assembly manufacturing
• Assure compliance to UL testing requirements
Delco Electronics, Kokomo, Indiana
May 1990 to March 1996
Yield Improvement Engineer
Achievements:
• Successful manufacturing introduction of VPNP Product Family meeting all capability and timing targets
• Improvement of average product yields from 94% to 97%
Responsibilities:
• Analyze manufacturing test data to identify/eliminate yield problems
• Characterize new manufacturing processes & products
• Determine statistical relationships between product electrical performance and manufacturing process factors
• Develop software for data collection and analysis
EDUCATION
Kellogg School of Management, Northwestern University, Chicago, Illinois
Majors: Management & Strategy, Organizational Development
MBA June, 2008
Purdue University, West Lafayette, Indiana
BSEE May,1990
PROFESSIONAL CERTIFICATIONS & SKILLS
ASQ Six Sigma Black Belt – October 2005
ASQ Certified Quality Engineer – February 1999
Fully proficient with Word, Excel, Access, PowerPoint, Excel Formulas & VBA Macro Programming, Minitab Statistical Software
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