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Medical Assistant Customer Service

Granada Hills, CA, 91344
August 18, 2012

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Ryan Easton

***** ****** ******, ******* *****, CA 91344

818-***-**** home 602-***-**** cell



To obtain a Medical Assistant/Phlebotomist position in a medical office or hospital setting.


Type 45-52 wpm, knowledge of Microsoft Word, Excel, Power Point, and Medisoft

Schedule Appointments, Answer Phones, ICD9, CPT, Claim Forms, Deposit Sheets, Charting

Injections, Intramuscular (IM), Subcutaneous (SQ), Intraderamal (ID), V-lat, Z-track

Gluteus, Phlebotomy, Venipuncture, Evacuated tube method

Butterfly draw (AC & Hand Method), Syringe Draw, Lancet Stick (finger stick)

Wraps, Figure 8, Closed Spiral, Reversed spiral, Surgitube, Arm sling, urnianlysis

Hematocrit, Glucometer, Autoclave, Sterile packs, Vitals, Blood Pressure, Temperature

Respiration, Pulse, Height, Weight, PDR’s, EKG, Chief complaints, Suture Removal

Ear & Eye irrigation, Centrifuge, and CPR certified

Customer Service skills

Certification in Phlebotomy (NCCT)

Related Experience:

Family Planning Associates, Mission Hills, CA 09/2011-10/2011

Medical Assistant, Externship

Vital signs, patient charting, stocking rooms, placing patients in rooms, instructing patients, lab work: pregnancy tests, blood work, blood draws, training, scanning, etc.

Work Experience:

Adat Ari El, Valley Village, CA 01/2001-06/2012

Maintenance Staff

Maintained cleanliness of the facility, assisted teachers and staff, prepared meals, and handled kitchen duties.


Kaplan College, North Hollywood, CA 2011

Medical Assistant, Diploma

John F. Kennedy High School, Granada Hills, CA 2008

High School, Diploma

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