Project Manager

LYNDA A. MCNAMEE

***** **** ***** ******  Overland Park, KS 66221

913-***-**** (home)  913-***-**** (cell)  *************@*****.***

QUALIFICATIONS SUMMARY

Flexible and innovative leader possessing over twenty years experience primarily in Networks and Information Technology with an emphasis in project management. Major strengths include:

• Complex IT project management across multiple small, medium and large concurrent projects

• Project financial/resource accountability

• Software development lifecycle process experience

• Designing, testing, and implementing new software applications and upgrades

• Increased process efficiency

• Cost reduction

• Installing/Upgrading/Consolidating platform hardware

PROFESSIONAL EXPERIENCE

Embarq/Modis, Overland Park, KS March, 2007 – March, 2008

Project Manager, IS

Responsible for the project management of multiple infrastructure enhancements, primarily in the network area, supporting various company separation initiatives including IP Renumbering and Network Separation.

SPRINT CORPORATION/Modis, Kansas City, MO July, 2005 – March, 2007

Project Manager – IT

Responsible for the project management of large scale hardware enhancements to the various computer platforms within Sprint utilizing SDLC processes, MS Project for scheduling, internal resource loading tools and financial tracking tools.

• Implemented UBP Release 1 and 2 on time and within budget; the Unified Billing Platform (UBP) program is delivering a single integrated Customer Care and billing platform that enables merged operations and committed financial synergy for Sprint Nextel.

SPRINT CORPORATION, Kansas City, MO 1984 – 2004

Project Manager – IT (2000 – 2004)

Responsible for the project management and engineering support of multiple small, medium and large scale software and hardware enhancements to the billing systems within Sprint Wireless utilizing SDLC processes, MS Project for scheduling, internal resource loading tools and financial tracking tools.

• Reduced operating and maintenance expenses 20% and increased system performance 30% by implementing the Ceos 8.0 software enhancement. Additional functionality introduced included server consolidation, Oracle, and HP operating system upgrades.

• Provided the capability to offer the first nationwide, next generation of wireless services to the general public by furnishing the new 3G billing mediation platform. Included new hardware and software delivered on time and within budget.

• Reduced hardware and maintenance costs by 25% and provided additional processing efficiency by managing consolidation of the entire billing hardware platform from twelve locations around the country to two locations within the Kansas City metropolis ahead of schedule and under budget.

• Increased processing efficiency tenfold by converting the Nortel platform from X.25 protocol to TCP/IP.

LYNDA A. MCNAMEE PAGE TWO

Test Engineer – Call Center Services (1996 – 1998)

Responsible for the testing and implementation of medium to large scale software and hardware enhancements to the Customer Service environment with Sprint Long Distance utilizing a client/service platform.

• Successfully tested and implemented the conversion of the customer service platform from an IBM OS/2 environment to NT.

• Assisted in the Aspect switch upgrade from version 6.0 to 7.0 to support vendor maintenance agreements.

• Implemented Automated Agent Monitoring, which provided the capability to schedule, record and review agent calls from the desktop.

Project Manager – Decision Support (1994 – 1996)

Supervised a team of analysts responsible for supporting the aggregation of Sprint customers’ services.

• Transitioned the department’s functionality from Atlanta to Kansas City based on re-organization decisions. Included hiring and training a new staff in Kansas City.

• Converted Decision Support application from a mainframe to a client/server environment.

• Reduced manual processes 25% by implementing several improvements, which included developing a production schedule and revising existing processes.

Project Manager – Service Delivery (1992 – 1994)

Supervisor - Systems Development (1990 – 1992)

Senior Network Analyst - Systems Support (1988 – 1990)

Network Customer Analyst – Operations (1984 – 1988)

BANK OF NEW YORK, Tarrytown, NY 1981 – 1983

Teller/Customer Relations

Processed customer account transactions for new and existing customers. Maintained Safe Deposit services for the branch.

EDUCATION

The George Washington University, Washington, D.C.; Project Management Master’s Certificate – 2002

American Institute of Banking, White Plains, NY; Business Administration, one semester

Westchester Community College, Greenburgh, NY; Business Administration, two semesters

Sprint University of Excellence – Personal Development, Managing People, Information Technology, and Quality.

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