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8-10yrs in telesales as telesales manager

Chennai, TN, India
2.5-3 lac
August 31, 2012

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No. ****B, **th Street,

Poompukar Nagar,

Kolathur, Chennai 600099


Mobile :988-***-****


To achieve Progressive growth through owning additional responsibilities and expertise in different areas of the organization and business, thereby ensuring special growth to the organization and my career.

Professional summary

Overall experience of 15 years in the field of marketing, sales, training and recruitment.

Experience and skills to manage and achieve drawn targets within agreed deadlines

Effective mentoring and grooming of team members to achieve desired results

Special expertise in managing more than one team, solving conflicts and crossing targets.

Career highlights Recognized as the best business manager in Pan India.

Selected as best client co-coordinator at Arms collect

Rewarded as most consistent performer at Standard charted finance ltd

Organizational exposure

Organization : Buzz works Business Services Private Ltd

Duration of service : 2011 May till date

Role : Team Manager

Responsibilities :

• Develop new strategic plans for the company to drive and achieve successful sales.

• Involve in special discussions with clients and share new thoughts and ideas for future performances

• Identify and recruit special talents for aiding performance to the company

• Train and mentor new hires to achieve their needed metrics

• Help them with Soft skills and Sales techniques

• Manage a team of 40 members and 5 team leads

• Achieve daily and periodic sales targets

Organization : Arms Connect (Call Center Bajaj Allianz)

Duration of service : 2008 -2011

Role : Team Manager

Responsibilities :

• Manage a team of 25 call centre agents and 3 team leads.

• Handle new hire recruitments and trainings.

• Train new leads to handle teams effectively.

• Achieve daily and periodic sales targets

• Conduct special discussions on marketing and sales for team.

Organization : India Bulls Credit Services Ltd., Padi Branch

Duration of service : 2007 to 2008

Role : Assistant Sales Manager

Responsibilities :

• Manage a team of 15 field executives and 15 telemarketing agents.

• Achieve daily credit targets for both telemarketing and field executives.

• Groom prospective telesales to an enthusiastic field executive.

• Manage daily collections and report sales details to client.

Organization : Standard Chartered Finance

Duration of service : 2005 to 2007

Role : Cluster Manager Sales

Responsibilities :

• Handling achieving targets telemarketing team of more than 30 tele callers.

• Preparing weekly sales report.

• Event co-ordination & marketing activities.

• Attending customer calls & sales support.

• Effective involvement in administrative duties & motivating the team.

• Reporting to branch manager.

• Developing sales plan to achieve the targets.

Organization : Dynamic Direct, Chennai (DSA of Citi Bank)

Duration of service : June 2000 to May 2005

Role : Team Leader

Responsibilities :

• Report to a sales manager on daily targets achieved

• Manage a 10 member team to achieve daily sales targets

• Handle trainings for team members.

• Regular 1-1 sessions to understand needs of team members and help them with performance and growth

Organization : Standard Charted Bank. Chennai

Duration of service : September 1996 to January 2000

Role : Customer Support executive

Responsibilities :

• Market Standard charted banking products to existing and new clients

• Achieve daily sales targets

• Help new hires with experience and knowledge

• Act as a secondary lead in absence of team lead

Personal profile

Education : B.A Eng. Literature

Date of Birth : 15th March 1972

Marital status : Married

Languages known : Tamil and English

Nationality : Indian


I hereby declare that the above mentioned information is true to the best of my knowledge.

Date : Signature

Place :

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