Talent Acquisition Manager, Recruiting Manager (eperienced or college)

Cindy L. McWilliams

**** *. ******** ****, #****

Chicago, IL 60640

Mobile: 312-***-****

SUMMARY

Accomplished recruiting manager and human resources professional with experience in a variety of human capital processes, including: experienced and campus recruiting (full lifecycle), people management, project management, strategic business process design, staffing, performance management, and succession management.

EXPERIENCE

Allstate Insurance Co 11/2002 – present

Positions held:

-Senior Workforce Consultant 9/2010 – present

-Manager, ATO College Recruiting 1/2008 - 9/2010

-Manager, Experienced Recruiting 3/2005 – 1/2008

-Workforce Consultant/Staffing Manager 11/2002 – 3/2005

Responsibilities: Create, design, and facilitate human capital processes and programs for Allstate’s largest technology division. Provide thought leadership to technology clients utilizing human capital best practices. Run and continuously improve existing workforce programs and processes by bringing a lens of innovation and helping clients adapt to changing organizational needs. Specialized in experienced and campus recruiting, along with the administration of intern and rotational development programs.

Accomplishments include:

• Served as a subject matter expert in the acquisition of technology talent.

• Led the re-design of the experienced and entry level hiring processes for the technology division to facilitate the recent move to a matrixed organizational model.

• Managed a 4 person recruiting team, partnering with client leadership and HR to create and implement a recruiting strategy to attract top talent with an emphasis on diversity.

• Created and managed a new entry level rotational development program.

• Led a team that designed a comprehensive succession planning process for technical professionals.

• Researched and led the creation of a governance framework to measure key human capital processes that support people strategy and project delivery.

• Led the design and implementation of a skills data base to support technology prioritization efforts utilizing offshore resources.

• Served as process owner for the 3rd party feedback component of the performance management process.

NCS Pearson 3/2002 – 10/2002

Contract Staffing Specialist

Responsibilities: contractor on a temporary TSA project team working to federalize security at all United States airports. Interviewed, processed, and hired airport security personnel, including Transportation Security Supervisors, Baggage Screeners, and Law Enforcement Officers. Served as a team lead and trainer for behavioral interviewing.

Padigent 1/2001 – 3/2002

Contract Recruiter/Human Resources Consultant

Responsibilities: Conducted retained and contingency searches for various clients in finance, tax, and accounting. Provided HR and recruiting process-related consulting services to small and mid-sized companies. Created a methodology and framework that could be customized to enhance and automate recruiting and HR functions for clients.

US Web/CKS 1/2000 – 1/2001

Recruiting Manager

Responsibilities: Led the expansion of the new Chicago branch office. Managed a team of two recruiters.

Accomplishments include:

• Worked with Partners to create and implement a 12-month resource plan.

• Hired 18 Partners, Program Managers, e-Strategists, and Technical Architects among others from a variety of sources, including networking and the Internet.

• Managed relocation expenses and activities for 5 executive level hires.

• Negotiated rates with preferred search vendors, both contingency and retained, resulting in a 23% cost reduction per hire.

Accenture (formerly Andersen Consulting) 5/1992 – 1/2000

Positions held:

Executive Recruiting Team Lead, Outsourcing Division

Recruiting Team Lead, Industry Markets/Packaged Knowledge Division

Recruiting Specialist, Industry Markets/Packaged Knowledge Division

Responsibilities: Managed teams and participated in recruiting/HR efforts for several divisions within Accenture. Managed up to 6 people per team with recruiting workload averaging between 60-150 positions. Throughout career with Accenture, functioned as a leader and an individual contributor for experienced and campus recruiting. Developed and implemented customized recruiting plans, built and maintained effective relationships with hiring managers and candidates, and provided guidance to Partners regarding candidate selection for executive roles, salary offers, and employee relations issues. Trained, mentored, and appraised performance of both professional and administrative staff.

Accomplishments include:

• Built and led a new Executive Recruiting team from the ground up to support the Business Process Management (Outsourcing) division.

• Led the team that developed and implemented a new innovative recruiter training program.

• Filled between 30-60 open positions per year at all levels within technology, finance, strategy, process, risk management, training, and human resources.

CERTIFICATIONS/TRAINING

SPHR Certification, 2003

Behavioral Interviewing Technique Certification - Accenture and Allstate

Taleo ATS - Allstate

Change Management Methodology Boot Camp – Allstate

EDUCATION

Illinois Institute of Technology

B. S. Psychology

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