Objective: Seeking A Position In-Keeping With Information Management, Administrative Support, Customer Service and Sales Experiences -- Providing Opportunity For Growth And Advancement.
Summary of Qualifications:
* Advanced knowledge of MSWord Suites & other software to include Siebel, Oracle, and Lotus Notes.
* Known to perform exceptionally well in multi-tasked environments and prioritizing.
* Over 15+ years of office support experience, which has developed strong organizational & detail-oriented skills.
* Customer service background has improved patience, listening, written & oral communication skills.
* Working through temporary agencies has encouraged ability to acquire and apply knowledge rapidly.
* Well known for working independently with little or no supervision.
Employment History:
5/2006 - 10/08 Contractor/Temporary Agency Assignments Tampa, FL
Short-term Contracts and Assignments/Admin. Asst-Cust. Srvc./Sales.
2/2005 - 5/06 SDP (Special Data Processing) Clearwater, FL
Subscription Sales Agent/ Home Agent
11/2004 - 2/05 SITEL-GM Tampa, FL
Customer Relations Manager, Reimbursements
8/2002 - 5/04 AVAYA, Inc. Brandon, FL
Contracts Administrator/CSSC, Select Inside Sales Group (SISG)
2/2002 - 6/02 DOT (Department of Transportation) Tampa, FL
Administrative Assistant/Secretary II
10/2001 - 2/02 JPMorgan Chase Tampa, FL
Home Loan Analyst Assistant
2/2000 - 10/01 CELOTEX Corporation Tampa, FL
In-house Floater/Independent Contract: General Office/Front Desk/Receptionist Support.
10/1999 - 2/00 Cigna Tampa, FL
Executive Administrative Assistant reporting to the Director of Marketing, Medicare Services.
8/1998 - 10/99 St. Paul Lutheran Church Tampa, FL
Church Office Secretary, Personal Secretary to the Head Pastor
2/1997 - 05/98 Computer Generated Solutions Tampa, FL
Help Desk Support Analyst
Education:
* 1992 - 1994 Tampa College/FL Metropolitan University Brandon, FL
Master of Business Administration
* Focused on Marketing and Promotions
1983 - 1985 US Dept. of Agriculture Graduate School Washington, DC
Information Resource Management
* Focused on Government (MilStds) Standards and Procurement.
1969 - 1977 Howard University Washington, DC
Bachelor of Science
* Graduated from the School of Liberal Arts.
Accomplishments:
Notary Public - commissioned November 2005 to November 2009.