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Training Management

Mishawaka, Indiana, 46544, United States
March 18, 2011

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Effective Administration Skills Strategic and Practical Thinking

Pioneering Organizational Abilities

Delivery of Outstanding Results

Effective Instructional Design Skills (ADDIE model and ISD) Coaching and Mentoring Skills

Active negotiation Skills

Better Project Management Skills

Creativity, Confidence, and Courage

Needs Assessment and Analytical Skills Team Builder and Player

Proven Performance in R&D

Value for Professional Ethics

Excellent Leadership Skills

Exceptional Research Skills


Post Graduate Certificate, Training and Human Performance Improvement

(5 courses from the PhD program in Adult Education and Training)

Capella University, Minneapolis, MN

Master of Science, Education, GPA 3.92/4.0

Indiana University, South Bend, IN

Bachelor of Music, GPA 3.96/4.0

Evangel University, Springfield, MO

Summa Cum Laude, Highest Academic Achievement Award, Inducted into Music Honor Society


• Conducted numerous Training Needs Assessments:

o Use of SMART goals linked to vision, mission and specific goals of the organization

o Conduct Needs Assessments, analyze data and conduct gap analysis

o Design, develop and deliver training programs targeting specific gaps

o Remeasured gaps and review results

o Conducted training evaluation against SMART goals

o Resulted in better performance and measurable ROI

• Employee skill assessments:

o Develop skill assessment tools

o Assess gap analysis

o Repositioned employees after conducting employee skill assessments

o Developed training delivered to employees

• Effective Team leadership:

o Chaired employee-management safety team:

resulted in a safer work environment

a new employee safety handbook

implementation of safety policies and procedures

compliance with OSHA regulations

reduced potential injuries, loss and risk to the organization

o Chaired engineering team to prepare for CMMI 1.2 certification:

mentored 10 process teams

creation of new processes

institutionalization of new processes

development of continuous improvement loops

project audits

• Research and Development:

o Initiated, researched, and collaborated with maintenance managers for maintenance skill set

o Designed, developed an in-depth training program for industrial maintenance personnel (13 courses, 280 class hours)

o Marketed program to clients generating $275K of income

o Development of training materials in wide variety of subjects

• Project Management Training

o Learned and taught the CMMI 1.2 in an engineering environment

o Mentored teams and individuals

o Participated on SCAMPI B teams

o Audited projects for compliance

• Instructional Design

o Conducted needs assessments, employee skill testing and evaluation

o collaboration with management and SMEs

o eLearning, WBT, and ILT experience

o Designed and developed a Dept. of Labor/Veterans Administration approved Apprenticeship training program

results in improved skill and knowledge

much improved quality control, less rework and reduced warranty work

• Presentation skills

o Comfortable in presenting and training in front of a variety of audiences

o Have conducted training and seminar sessions for both internal and external stakeholders

o Presented seminars for the ASTD-Michiana Chapter and HR groups

o Conducted synchronous training using Web-Ex platforms

• Grant Writing and Funding:

o Researched State funding sources for incumbent worker training

o Wrote grant applications winning awards in Indiana, West Virginia and Alabama

o Awarded $450K for incumbent workers

o Management of organizational training resulting in increased employee skill and knowledge which improved efficiency and output.


Consultant 04/01/2010 – present

Progressive Performance Services

• Specializing in HPI (Human Performance Improvement) technologies

• Needs assessments and gap analysis

• Instructional design using ISD and ADDIE models in eLearning, WBT, CBT and ILT

• Training evaluation and ROI

• Organizational training and development management

Community Involvement

• Co-President of the Michiana Chapter of the American Society for Training and Development, South Bend, IN

• Member of the Advisory Board for the Advanced Manufacturing Degree program at IVY Tech State College, Valparaiso, IN

• Chairman of the Advisory Board for the School of Technology, IVY Tech State College, Valparaiso, IN

• Member of the Kairos Prison Ministry team for Indiana State Prison, Michigan City, IN

• Former member of the Business and Industry Advisory Board Work One Center, South Bend, IN

PQA, Instructional Design, Training and Safety Manager 03/2008 – 10/2009

Crown ESA, Portage, IN

• Managed researching, learning, upgrading and applying project and organizational management skills based on the CMMI 1.2 in collaboration with senior management, team development, training the organization and mentoring individuals; institutionalizing order to a chaotic project management system

• Audit projects for compliance and conformity to SOPs, management tools and collaborated with PM's to develop remediation for gaps identified

• Instructional Design - collaboration with teams to develop curriculum to teach new processes and designed safety training

• Manage culture change in collaboration with senior management throughout the organization pertaining to the application of new processes and procedures

• Initiated and developed organizational training plans and program using needs assessment, career paths, evaluation of outside vendors and E-learning vendors, program administration, and internal classes

• Appointed Safety Director overseeing all aspects of safety, researching OSHA regulations, developing an practical employee safety manual, ensuring compliance to client safety regulations when employees are on site, training employees and overseeing the Employee-Management Safety Committee

• Developed new employee recruitment program through Indiana's Work Keys assessment program, job boards and working with Indiana's Work One Centers

Manager of Training and Instructional Design 02/2003 – 03/2008 Magnetech Industrial Services Inc., South Bend, IN

• Initiated, assessed employee skill levels, collaborated with SME's, needs assessment analysis, and developed curriculum with Instructional Design principles for an employee training program to address identified skill gaps in the workforce resulting in the creation of a 4 yr/8,000 hr Apprenticeship program for Electric Motor Repairman

• Managed the development , employing instructional design and management of the Multicraft Industrial Maintenance Technician learning program, marketing and delivering services to clients generating $250K in revenue

• Performed root cause analysis and training needs assessments, developed gap remediation by collaborating with organization managers and Subject Matter Experts (SME)

• Developed the recruitment and selection process of new employees using the ACT Work Keys Assessment Program through the State of Indiana

Manager of Training and Instructional Designer 03/1999 – 02/2003 H & G Services Inc., South Bend, IN

Herrman & Goetz Inc.

• Instructional design using continuous improvement feedback applied to Maintenance Technician training courses using student evaluation surveys, survey reports from instructors and clients

• Instructional design of training for external clients

• Negotiated course articulations with Vincennes University for credit toward a 2-yr degree.

• Managed the customer based learning enterprise of development of course curriculum

• Design marketing materials and market courses including sales presentations

• Consulted and collaborated with clients to devised custom assessment tools for evaluating employee skill levels of industrial maintenance technicians

• Researched, developed and sold proprietary training courses for clients in cooperation with SMEs.

• Total revenue of $250K

Office Administrator 1998 – 1999 Allison Controls and Automation, New Carlisle, IN

• Learned and performed the basic functions of AutoCAD software and drawing ladder logic schematics.

• Wired panels and machinery under supervision

• Ran office including book keeping using Quickbooks

• Started training career by assessing, designing and testing 12 customized test instruments for client's maintenance personnel

• Initiated instructional design of multi-craft maintenance courses and assisted in delivery of training


Principles of Occupational Safety and Health

National Safety Council, Itasca, IL

Introduction to the CMMI 1.2

Software Engineering Institute, Carnegie Mellon University

LinkedIn Profile

For more expanded information, please visit my Personal Website:

References Furnished on Request

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