Senior Regional Manager/Western Vice Presidnet Operations
Resume:
Jacalyn Bobbitt
Phoenix, Arizona 85083
A Successful, Experienced and Charismatic Industry Professional looking To Further Career Opportunity
Century Park Associates Senior Regional Director April 2008-present
Oversight and support of 21 IL/AL communities in 9 states (2600 beds)
Direct responsibility of 13 IL/AL communities in 5 states (1820 beds)
Supervise Regional Sales Manager
Increased overall census by implementing and monitoring sales standards
Achieve average monthly Operating Margins 37%-52%
Achieve average census 91%
Lowered Resident Turnover by implementing Resident Retention/Intervention Program, including clinical indicator tools
Decreased front line staff turnover by implementing Rewards/Recognition Program
Increased resident satisfaction by measuring and monitoring satisfaction surveys; setting company benchmarks resulting in continuous departmental improvements
Maintain good standing in state mandated surveys
Smith Barney Citigroup Marketing Consultant Jan 2004-Nov 2007
Prepared Estate/Wealth/Education Retirement Plan Proposals
Facilitated Investment Seminars for clients
Acted as assistant to financial consultants preparing marketing strategies
Attended Company sponsored education classes in order to support 19 financial consultants daily trading
Aston Care Systems, LLC Vice President of Operations July 1994-Feb 2002
Direct responsibility for Operations/Sales for multiple upscale IL/AL/Alz communities from pre-lease thru stabilization (2,000 beds)
Directly supervised Executive Directors, Corporate Directors of Marketing, Culinary and Plant Maintenance
Developed standards and set company benchmarks to measure sales, resident satisfaction and monitor profit and loss variances
Implemented Resident Satisfaction Program resulting in overall ratings of 96%
Developed Standards for Core Team community openings, FFE, and meeting Investor Return schedules
Participated in Development and Launching of ‘Aston University’
Successfully opened four communities, achieving 75% prelease by brand recognition, knowledge of competition, aggressive sales strategies and recruiting competent professionals
Prior Experience
Includes supervisory positions in the Food And Beverage Hospitality Industry, including four years as Food Service Director at Pinecrest Place in Largo, Florida
Education
Southern Illinois University ---Carbondale, Illinois BA
References furnished Upon Request
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