Project High School

Luz A. Rivera

OBJECTIVE_____________________________________________________________________________

To obtain and secure a challenging position that fuses my flair for visual presentation with my ability to work in a fast paced environment.

SKILLS _______________________________________________________________________________

• Fluent in Spanish

• Strong experience in Microsoft Office (Word, Excel, and PowerPoint)

• Internet Explorer, Firefox

EXPERIENCE__________________________________________________________________________

Equity Lifestyle Properties; Kissimmee, FL October 2010-February 2012

Translator/Front Desk

• Used my bilingual skills to show and sell properties as well as insuring that all applications were completed accordingly.

• Assisted with payment options and plans on rent payments and deadlines.

• Investigated property and county violations and coordinated with management to ensure that all parties were in understanding of the situation.

• Handled booking reservations, correspondence of over 200 residents, filtered phone calls and various administrative duties in a fast paced environment.

Walt Disney World Resort; Lake Buena Vista, FL May 2009-May 2010

Attractions/Merchandise Hostess

• Maintained legal and safety guidelines in English and Spanish.

• Ensured the safety of children in the theme park by keeping parties together and notifying management of unsafe situations.

• Heavily interacted with 20,000 children from all over the world on a daily basis.

• Often assisted special needs children with making sure their accommodations were met.

• Delivered presentations to 300-400 people per show on a daily basis while providing technical assistance.

• Operate intricate machinery for rides at a fast paced manner.

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Responsible for depositing all earnings of the store in a high level security environment.

Research Foundation of CUNY June 2008-August 2008

• Responsible for supervising 70 high school students on Lehman College campus, and field trips to high trafficked locations.

• Assisted the instructor on daily lessons, one on one interaction with students and grading assignments.

• Encouraged the students from ages 14-16 to inquire about colleges and universities.

• At the end of the program, students advanced from a 4th grade reading level to a 7th grade reading level.

• Tailor made tutoring sessions to accommodate the students with special needs.

Latin American Student Association (LASA) Executive Board; Buffalo, NY August 2007-May 2008

Activities Coordinator

• Planned and administered various events which included the following: LASA Annual Heritage Banquet at SUNY Buffalo, Art and Food Festival, Annual Culture Show, etc.

• Booked halls, made catering arrangements (included calling local restaurants, arranging payments, etc.), planned decorating arrangements, planned agenda for events, etc.

• Attended weekly meetings and on occasion oversaw meetings to keep everyone informed of prospective events, current news, and issues affecting the Latino community today.

All Stars Project; New York, NY June 2006-August 2006

Project Fundraiser Intern

• Assigned a heavy traffic location in New York City to advertise the nonprofit organization in the community.

• Showed professionalism and confidentiality while performing cash and credit transactions in pedestrian traffic.

• Recognized as being part of a team that raised the record amount for the All Stars Project.

EDUCATION_______________________________________________________________________

• State University of New York: University at Buffalo; Buffalo, NY

• Bachelor of Arts in Theatre, May 2009

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