Customer Service Sales

David Lane

**** ****** *****

Richmond, Virginia 23234

P: 804-***-****

**********@*****.***

Relevant Experience and Skills

• Trained a 10 store sales region on store, truck, and warehouse stocking procedures which reduced transportation cost.

• Presented seminars at clubs, churches, and stores to increase customer and employee knowledge of merchandise.

• Compiled weekly merchandise disposal report and maintained copies for management approval.

• Reconciled monthly expense report for approval from management.

• Supervised employees in use of Personal Digital Assistant that was used to count inventory, verify product prices, and confirm availability of merchandise.

• Proficient in use of Word, Excel, Lotus, AS400, and Kronos.

Employment History

•08/2005-07/2010

Assistant Manager/Sales Associate

Northern Tool & Equipment Richmond, VA

•05/1998-06/2004

Customer Service Manager/Sales Associate

Southern States Richmond, VA

Education & Certifications

•01/2012

Commonwealth of Virginia

Career Readiness Certificate-Silver

Applied Mathematics, Reading for Information, & Locating Information

•05/1991

Ferrum College

Bachelor’s Degree

Liberal Studies- Triple minor: Computer Science, Mathematics, History

•06/1985

Powhatan High School

Diploma

Summary

I am experienced in inventory management, sales, purchasing, customer service, merchandising, and management. I have adaptability and willingness to learning new concepts to increase productivity and profits. Most importantly, I can work in a group or be independent.

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