*** ***** ***** • GLENN HEIGHTS, TEXAS ***** •
PHONE 972-***-**** X1 • E-MAIL ***********@*****.***
DABRIA BUCHANAN,CMA
OBJECTIVE
To obtain a challenging position as a Medical Assistant with a growing and reputable company that will offer personal and professional growth with opportunity to advance
SKILLS
Experience and practice in vital signs/EKGs/ phlebotomy, injections, maintaining sterile fields, minor surgery prep, charting, collecting specimens, spirometry, strep tests, administrative office tasks, medical terminology, billing and coding, CMS 1500, OSHA, and HIPAA
Possess strong communication skills to clearly and effectively communicate with patients, physicians, and management
Establish and maintain effective working relationships
Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergency situations
Willingness and ability to become cross-trained in several areas of work
Successful on learning and comprehending new systems and methods
Ability to work in a team environment to service customers
WORK EXPERIENCE
Apr 2008 Prescription Savings, INC Dallas, Tx
Call Center Agent
Outbound sales
Clerical/file maintenance
Excessive calls out daily
Healthcare advisor
Insurance informant
I10/2005-02.2008 CVS Pharmacy Dallas, Tx
Supervisor
Maintain and balance daily earnings
Oversee compliance by other employees
Open/Close the store
Loss prevention & inventory control
Check in vendors/deliveries
Resolve customer complaints
Assist transactions in pharmacy
EDUCATION
08/2006-08/2007 El Centro Community College Dallas, Tx
Graduate of Medical Assistant Program/UT Southwestern Externship. 3.6 GPA. Certification October 26, 2007
08/2005 Red Oak High School Red Oak,Tx
Diploma Received May 2005