E Resume

Kathi Horst

Summary of Qualifications

BBA Business Administration, Grand Valley State University, Allendale, MI

Proficient in Word, Excel, PowerPoint, Outlook, Sharepoint, AS/400 environment.

Currently in a position where two thirds of my time is spent as a CSR on the phone and one third using Excel and AS400 to compile and analyze data.

Excellent skills in research and problem solving.

Very fast learner, always willing to look at better ways of getting the job done.

Work with very little direction or supervision - management outlines project goals and trusts me to provide desired results.

Proven and effective judgment, organization, supervision, and interpersonal communication skills.

17 years of progressively responsible Quality Administrative Experience

Prior ISO/QS 9000 team member and author of procedural documentation

Work History

6-03 to Present Utilimaster Wakarusa, IN

Quality Assurance and Warranty Representative, Document Manager and Owner of Sharepoint Website

1998 - 5-03 Thermal Ceramics, Min-K Division Elkhart, IN

Documentation Coordinator/Quality Technician

1992 - 1997 American Electronic Components Elkhart, IN

Quality Engineering Technician

My Telecommuter Home Office

Private Work Space

Computer Hardware:

Computer Type: PC

Internet Browser: Internet Explorer 7.0

Monitor Size: 20 inches

OS Version: Windows XP Pro

RAM: 1.25GB

Processor Type: Anthalon XP

Processor Speed: 1 GHZ

Graphic Resolution: 1600 x 1200

Sound card with speakers

Internet Connection: DSL

Other

Yahoo Messenger, GMail, MS Office Suite, Virtual FAX access

Will explore other software options as required.

References available.

Contact this candidate