Medical High School
Resume:
**** ****** ***** ***** *******, GEORGIA *****
770-***-****/678-***-**** ***********@*****.***
JACQUELINE D. LESTER
AREAS OF STRENGTH
Excellent communication skills Communicating and working directly with the public
Perform administrative support skills Documenting and recording information
Computer and organizational skills Detail-oriented/team player/resourceful
Problem solving skills/proficient typing skills Productive in a high volume, high stress environment
Knowledgeable of all office type equipment Multi-line telephone system
CAREER HISTORY
2011-Present Peek’s Cleaning Service Conyers, Georgia
Office Clerk/Cleaning Professional
* Clean all rooms, hallways & bathrooms.
* Vacuum and clean carpets, drapes and blinds.
* Wash walls, windows and ceilings.
* Sweep, wax and/or polish floors.
* Disinfect all equipment and supplies, replenish supplies as needed.
* Inspect interior area for any damages after cleaning.
* Report any problems to supervisor.
* Submit work orders to all employees.
* Process payroll and submit for processing.
* Take all calls regarding new service orders.
* Generate new contract bids.
2007-2010 MD Pain Care Conyers, Georgia
Billing Coordinator II
* Post all charges for claim submission.
* Prepare and submit clean claims to various insurance companies via electronically or by paper.
* Process payments from insurance companies.
* Review denials on claims and reprocess claims for resubmission.
* Review accounts for collection agency preparation; submit all information to collection agency.
* Prepare, review and send out patients statements.
* Perform daily backups on office computer system.
* Generate claim status report and communicate with insurance companies regarding status of all unpaid claims.
Jacqueline D. Lester Page 2
2007-2010 MD Pain Care Conyers, Georgia
Front Office Coordinator II
* Check-in and Check-out all patients.
* Schedule and reschedule appointments.
* Answer all incoming calls and route to the appropriate staff.
* Input patient demographic and insurance information into computer system.
* Verify patient insurance coverage.
2003-2007 Kendrick Family Practice Lithonia, Georgia
Front Office Receptionist
* Check-in and Check-out patients.
* Collect co-pays, deductibles and balances.
* Schedule and reschedule appointments.
* Answer all incoming calls.
* Generate fee slips for services.
* Copy medical records per patient/physicians/insurance companies’ requests.
1997-2003 Dekalb Medical Center Decatur, Georgia
Medical Secretary
* Answer all incoming calls and route to the appropriate office staff.
* Schedule and reschedule appointments.
* Order office supplies.
* Process all incoming mail.
* Type all letters, correspondence and memos for physicians.
* Send out all test results letters to patients.
* Process all medical records request.
* Update and file medical records.
* Communicate with physicians relating to any personal schedules and vacation.
* Back-up to Office Manager.
EDUCATION
1990 Branell College Atlanta, Georgia
Medical Secretary Certificate
1982 Rockdale County High School Conyers, Georgia
High School Diploma
References available upon request
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