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Customer Service Medical Assistant

Location:
Stockton, California, 95207, United States
Salary:
10.00 vary
Posted:
March 18, 2011

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Jamie Sheldon

**** **** ******* **.

Stockton,CA 95207

(209)***-****

Professional Overview

Extensive customer service experiences

Efficient and a responsible person

Excellent problem solving and communication skill

Effective team worker and independent performer

Experience skilled in managing multiple tasks

Communication Skills

Receiving incoming from Nextel customers; duties included but not limited to giving customer driving directions; movie listing; area code listing; residential and business listings

Giving Nextel customers access to account information

Firedog customers; duties include inbound and outbound calls, Scheduling appointments, Searching for clients info, Escalations Department, 24hr Help Hotline

Administrative

Typing letters, memos, and other business correspondence

Creating and maintaining filing systems

Greeting and assisting clients

Responsible for all general inquiries with billing balance checkbook

Monitoring incoming and outgoing mail

Monitoring account payable and receivable

Computer Skills

Microsoft Word, Excel, Access, Windows, Data Entry, Microsoft Office Power Point, Microsoft Spreadsheet

Warehouse Experience

Assembly line

Picking and Packing product

Cleaning Room

Labeling and Scanning

Encoding

Testing

Counting Sku's

Checking and tagging

Wrapping and Strapping

Work Experience

Scotties of lexington

Receptionist

nov 2009-jan 5 2010

Burlington,MA

Firedog operator

march 2007-dec 2008

Plum Choice PC services

Bedford,MA

Reviewer

jan 2004-jun 2005

Mellon Financial Services

Stoneham,MA

Nextel 411 operator

Sep 2002-Nov 2003

Metro One Telecommunications

Beverly,MA

Assembly

Apr 2001-july 2002

Nova Biomedical

Burlington,MA

Education

Burlington High School

Diploma 2000

Bryman Institute,Medical Assistant

Brighton,MA 2003-04



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