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Medical Administrative Assistant/ Medical Coder

Burlington, NC, 27215
September 30, 2008

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Tonia Elizabeth Johnson

OBJECTIVE: Seeking a challenging position of responsibility as a Medical Administrative Assistant, specializing in Medical Coding, this will allow growth and full utilization of my interpersonal and organizational skills, analytical abilities and educational background.

EDUCATION: Tech Skills, High Point, NC April 2006- 2008

Medical Coding Curriculum

HIPAA Certified April 2006

Alamance Community College, Graham, North Carolina 2005

Medical Billing/Coding curriculum

UNC-G transfer student curriculum (Two Year Presidential Scholarship 90-92 Recipient)

SKILLS: Detail Oriented Work Independently Microeconomics Ten Key

Typing 45-55 WPM MS Word 2003 Excel 2003 Outlook 2003

Advanced Physician Coding Advanced Facility Coding Human Anatomy &

Physiology Medical Terminology Medical Law and Ethics Professional Billing Concepts including Medisoft Business Communication Professional

Development ICD-9 CM Coding, CPT-4/HCPCS Coding, Medicare, Medicaid

Understanding of DRG

CERTIFICATION: Certified Coding Associate (CCA) – Fall 2008

National Health Career Association (NHA)

EXPERIENCE: LabCorp, Burlington, NC May 2008-July 2008

(through Source One Medical Management Lawrenceville, NJ)

Accounts Receivable Specialist Government Payors Medicaid Dept

Update Specimens with current billing information to bill insurance carriers. Update specimens with additional information regarding secondary coverage.

Worked with Excel spreadsheet to update information on specimens

Completed LabCorp training classes and met requirements for understanding eob’s , denials and making adjustments to accounts.

Tarheel Temps, Chapel Hill, NC June 2004-March 2005

UNC One Card Office, Customer Service

Provided customer service for students and staff members at UNC-CH.

Produced picture id for student and staff members. Assisted students with choosing a meal plan. Took payments, balanced register, answered incoming calls and maintained files.

Burlington Insurance Group November 2002-June 2003

(through Prime Personnel Resources, employment agency)

Burlington, NC

Underwriting Department Associate

Ordered supplies and received all incoming faxes for entire underwriting

department. Completed timely handling of communications particularly application submittals from the agents and daily maintenance of data entry records.

AT&T Wireless Services November 1999 – Sept. 2001

Greensboro, NC

Customer Care Representative

Assist customers with any questions or concerns in regards to their wireless

service. Perform rate plan analysis, trouble shoot technical problems, make necessary adjustments to accounts.

Lab Corp July 1996 – June 1998

Burlington, NC

Accounts Receivable Representative, Billing /Cash Department

Balanced cash deposits

Posted payments to computer

Received customer payments in patient services

Assisted customers with any billing questions and or insurance concerns

Processed patient claims and billing adjustments

Bankers & Shippers Ins. Agency November1989 - September1993

Burlington, NC

Customer Service Representative

Responsible for processing, updating, and quality assuring auto insurance policies and related documents servicing the states of Alabama, Georgia, and Tennessee.

Resolved customer or agent concerns on a daily basis

Cross-trained for Switchboard Operator

Operated billing invoice machine

Dr. Roslyn Crisp, DDS August 1989 – November 1989

Burlington, NC

Office Assistant

Responsible for all patient appointment scheduling and administrative filing

REFERENCES: Available upon request


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