Tonia Elizabeth Johnson
OBJECTIVE: Seeking a challenging position of responsibility as a Medical Administrative Assistant, specializing in Medical Coding, this will allow growth and full utilization of my interpersonal and organizational skills, analytical abilities and educational background.
EDUCATION: Tech Skills, High Point, NC April 2006- 2008
Medical Coding Curriculum
HIPAA Certified April 2006
Alamance Community College, Graham, North Carolina 2005
Medical Billing/Coding curriculum
UNC-G transfer student curriculum (Two Year Presidential Scholarship 90-92 Recipient)
SKILLS: Detail Oriented Work Independently Microeconomics Ten Key
Typing 45-55 WPM MS Word 2003 Excel 2003 Outlook 2003
Advanced Physician Coding Advanced Facility Coding Human Anatomy &
Physiology Medical Terminology Medical Law and Ethics Professional Billing Concepts including Medisoft Business Communication Professional
Development ICD-9 CM Coding, CPT-4/HCPCS Coding, Medicare, Medicaid
Understanding of DRG
CERTIFICATION: Certified Coding Associate (CCA) – Fall 2008
National Health Career Association (NHA)
EXPERIENCE: LabCorp, Burlington, NC May 2008-July 2008
(through Source One Medical Management Lawrenceville, NJ)
Accounts Receivable Specialist Government Payors Medicaid Dept
Update Specimens with current billing information to bill insurance carriers. Update specimens with additional information regarding secondary coverage.
Worked with Excel spreadsheet to update information on specimens
Completed LabCorp training classes and met requirements for understanding eob’s , denials and making adjustments to accounts.
Tarheel Temps, Chapel Hill, NC June 2004-March 2005
UNC One Card Office, Customer Service
Provided customer service for students and staff members at UNC-CH.
Produced picture id for student and staff members. Assisted students with choosing a meal plan. Took payments, balanced register, answered incoming calls and maintained files.
Burlington Insurance Group November 2002-June 2003
(through Prime Personnel Resources, employment agency)
Underwriting Department Associate
Ordered supplies and received all incoming faxes for entire underwriting
department. Completed timely handling of communications particularly application submittals from the agents and daily maintenance of data entry records.
AT&T Wireless Services November 1999 – Sept. 2001
Customer Care Representative
Assist customers with any questions or concerns in regards to their wireless
service. Perform rate plan analysis, trouble shoot technical problems, make necessary adjustments to accounts.
Lab Corp July 1996 – June 1998
Accounts Receivable Representative, Billing /Cash Department
Balanced cash deposits
Posted payments to computer
Received customer payments in patient services
Assisted customers with any billing questions and or insurance concerns
Processed patient claims and billing adjustments
Bankers & Shippers Ins. Agency November1989 - September1993
Customer Service Representative
Responsible for processing, updating, and quality assuring auto insurance policies and related documents servicing the states of Alabama, Georgia, and Tennessee.
Resolved customer or agent concerns on a daily basis
Cross-trained for Switchboard Operator
Operated billing invoice machine
Dr. Roslyn Crisp, DDS August 1989 – November 1989
Responsible for all patient appointment scheduling and administrative filing
REFERENCES: Available upon request