Customer Service Manager
Resume:
RESUME
Kinzie L. Brooks
Fredericksburg, VA 22406
************@*******.***
Objective
To secure a position where I can use my education, training, computer and professional skills.
Education
• University of Mary Washington, Fredericksburg, VA , currently attending, Majoring in Computer Science
• Riverbend High School, Fredericksburg, VA; graduated 2007, general studies
Professional Experience
Comfort Keepers Administrative Assistant
Fredericksburg, VA Jun. 2010 – Present
• Generate new databases
• Data entry
• File of employee records
• Copying and scanning documents
• Answer phones and customer service
• Greet clients and employees
• Transfer large amounts of information from old system to new computer system
• Made myself available for any duties needed
YMCA-Youth Program Program Leader
Stafford, VA Aug. 2009 – June 2010
• Follow curriculum for children ranging from ages 5 to 12 years old
• Supervise co-workers during morning and evening hours
• Communicate with parents of children and employees at Grafton Village Elementary School
Cornerstone Christian Preschool Lead Teacher
Fredericksburg, VA 2006 – Aug. 2009
• Follow curriculum for children ranging from ages 3 to 5 years old
• Prepare extra curricular activities and projects to involve the children and stimulate motivation in learning
• Serve as lead teacher for afternoon school aged children; preparing activities and assisting the children with homework
• Prepare the childcare center for closing at the end of the day
Skills
Proficient in Microsoft Office Suite, including Excel, Word, and PowerPoint. Excellent with customer service. Great math and computer skills. Extremely organized.
References
• Neda McGuire , Owner 540-***-****
Comfort Keepers
• Krystal Medeiros, Childcare Manager 540-***-****
YMCA
• Robin Kemp, Manager 540-***-****
Cornerstone Christian Preschool
Contact this candidate