Customer Service Sales

**** ******** ****, ********, ** ***** • 678-***-**** • ******.******@*****.***

Ashlie N. Benson

Key Achievements

RETAIL SALES

• Consistently ranked as the top salesperson.

• Earned awards for exceptional sales performance.

MERCHANT & CUSTOMER RELATIONS

• Utilized exceptional interpersonal skills to build and cultivate profitable alliances with customers.

• Managed front end retail operations and interfaced with diverse clientele to ensure customer satisfaction and loyalty.

• Developed and maintained cooperative relationships with retail managers to deliver successful roll-out and promotion of new products.

• Demonstrated creative skills by overseeing building and displays to ensure best exposure for products.

Experience

Jan 2011 – Oct 2011 Cricket Communications Savannah, GA

Retail Sales Representative

• Salary plus Commission and quota based retail sales in heavy traffic environment.

• Using competitive spirit to meet and exceed assigned sales goals

• Kept advanced and updated product knowledge.

• Understanding customers' needs and helping them discover how our products meet those needs

• Selling new service and setting up new accounts and providing customer service for existing customers.

• Assisting customers with phone and smart phone issues and problems.

• Handled customer sensitive information.

• Utilized different computer software programs.

• Multi-tasking in a fast paced team environment

• Working a variety of hours including weekends, evenings and holidays involving occasional overtime

Dec 2007 – Jan 2011 Forever 21 Kennesaw, GA

Sales Associate, Cashier, Customer Service, Sales Floor

• Greet and provide excellent customer service while obtaining maximum sales results.

• Maintain a friendly, professional behavior at all times with customers, supervisors, and coworkers.

• Ensure the store maintains its excellent visual presentation.

• Experience dealing with the public.

• Creative/fashion flair experience/exposure.

• Process sales quickly, accurately, and efficiently.

• Safeguard company assets.

• Able to work well under pressure, multi-task, and follow direction

• Maintain clean and orderly cash wrap areas

• Sort and count currency and coins

Education

FULL SAIL UNIVERSITY ONLINE – Orlando, FL

Bachelor Degree in Science in Mobile Development, Present

SPREAYBERRY HIGH SCHOOL– Marietta, GA

Diploma in College Preparation

Technology Summary

MS Office (Word, Excel, and PowerPoint) Acrobat Paint Shop Pro Adobe Flash Adobe Photoshop Windows (all) Quickly masters new applications

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