Sales Manager

Caroline Ball

** ******’s Way

Annapolis, MD **403

Phone: 202-***-****

*************@*****.***

OBJECTIVE:

My objective is to obtain a high level sales position within the hospitality industry, either with a Convention and Visitor's Bureau, or in National Sales with a large hotel chain.

October 2000

to

September 2003

EXPERIENCE:

September 2003

to

Present

Hyatt Hotels and Resorts Washington, DC

Director of Worldwide Accounts

My position is with the Hyatt Corporate Worldwide Sales office, handling convention sales for the Hyatt hotel chain. My clients are mostly Washington, DC metropolitan area associations. I am constantly prospecting for new accounts for Hyatt Hotels, taking care of my existing accounts, and selling meetings and conventions to these clients. The sizes range from 10 rooms on peak to large citywide conventions with 14,000 rooms on peak night.

I have consistently been in the top 10% with production volume for the Worldwide Sales force and received high accolades for my performance for 2007, 2009, and 2011. I am on target for quota for 2012.

Hyatt Regency Albuquerque Washington, DC

Senior Sales Manager

I worked as a Senior Sales Manager in Convention sales for this 400-room hotel next to the Albuquerque Convention Center in Albuquerque. My position was unique in that I was based geographically in Washington, DC and sold to the DC association and government markets. I was consistently top in sales, and received a promotion to Hyatt National Sales in 2003.

June 1999

to

October 2000

Renaissance Harborplace Hotel Baltimore, MD

Senior Sales Manager

My position was in Convention sales for this 450-room hotel in the Baltimore Inner Harbor. My sales territory was the Washington, DC association market. I also did some work with the Midwest association market. My meetings and conventions were both in-house and Baltimore citywide programs.

October 1998

to

June 1999

Annapolis and Anne Arundel CVB Annapolis, MD

Director of Sales

Bringing meeting and catering business to all of the member organizations within the Annapolis and Anne Arundel CVB. There is no convention center for Annapolis, so this as all

in-house business.

June 1996

to

October 1998

ANA Hotel Washington, DC Washington, DC

Senior Sales Manager

Handled sales in the individual business travel. My market was the highest rated

in the hotel and was also 50% of the hotel’s rooms revenue. This job gave me a well-rounded background as it was outside of my previous and subsequent experience in hotel sales.

March 1993

to

June 1996

Harbourtowne Golf Resort & Conference Center St. Michaels, MD

Sales Manager

This was my first foray into the hospitality industry. I became acquainted with group sales to the

Washington, DC association and government markets. I was consistently the top in sales for this small resort in rural Maryland.

EDUCATION:

Salisbury State University Salisbury, MD

Bachelor of Science Elementary Education GPA: B

PERSONAL:

My personal interests include traveling, boating, and working out at the gym.

KEYWORD SUMMARY:

I have had 19 years of hospitality sales with much success. I have been in sales all of my adult life, and previously sold residential real estate in the Annapolis area for 10 years.

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