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Sales Customer Service

Location:
Helotes, Texas, 78023, United States
Salary:
negotiable
Posted:
March 02, 2011

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John A. Bowen

***** ******• Helotes, Texas *****210-***-****

t447xw@r.postjobfree.com

A forward thinking, goal oriented sales professional that consistently exceeds performance goals for revenue, profitability, key account penetration and new business development. Over 20 years of experience marked by recognition for increasing sales/market share, raising profits and improving processes. Provide superior customer service through effective listening, identification of needs, and meticulous follow-through.

Professional Experience

Polymer Packaging • Massillon, Ohio • 2010-Present

Flexible packaging company that manufactures and brokers products to customers specifications.

Regional Sales Manager Developing new territory selling custom flexible packaging solutions to end use applications.

• opened new territory for Polymer calling on manufacturing plants, grocery chains and industrial accounts.

Southwest Formseal • Houston, Texas • 2009-2010

Equipment manufacturer of OEM replacement parts for Vertical Form Fill and Seal machines and custom machining.

Sales Manager

Actively pursuing new business in the US as well as International accounts.

Identifying and opening new accounts as well as further penetrating existing business.

• Physically calling on manufacturing plants that package snack foods, frozen food, produce, fruit, cereal, candies, industrial products and pet foods to sell them forming collars and sealing jaws for their sealing equipment.

Reynolds Flexible Packaging • Richmond, Virginia• 2007- 2009

$3.2 billion manufacturer of disposable products and flexible packaging.

Regional Sales Manager.

Developed new business with the shrink film division in my 10 state Region. Fully penetrated existing accounts as well as aggressively identifying new potential business. Traveled within region to make sales presentations as well as run trials in manufacturing plants. Recruited new distribution in markets without coverage.

• Grew territory 18%- $1,080,000 in first year with company, territory was at $9,080,000.

• Territory was highest in Sales and Gross Profit for the company 2007-2009.

• Opened Mexico market summer 2008, opened 2 distributors and $540,000 in printed film business.

• Opened new food processor account in April 2009 worth $400,000.

Pactiv Corporation • Lake Forest, Illinois • 2004-2007

$3.7 billion manufacturer of disposable foodservice packaging.

Territory Sales Manager

Sales responsibilities included senior level buyers at HEB grocery stores, as well as Bunzl San Antonio and Whole Foods. Products sold were meat trays, deli, bakery and specialty thermoformed packaging.

• Grew territory by over $720,000 in 2007 by converting competitive products at existing accounts.

• Negotiated programs on individual products and custom products with project managers at HEB.

• Converted HEB meat plant tray business in 2007 worth over $1 million by selling them on features of product.

American Health Products Corporation • Itasca, Illinois • 2002 – 2004

$50 million manufacturer of Foodservice gloves and disposable products.

National Account Manager.

Pioneered new Glove line into market and opened Sales region. Negotiated programs directly with chain account customers as well as managed 9 brokers. Sold vinyl, latex, PE, nitrile , as well as aprons and bags.

• Grew sales from $5000 to $55000 per month, during first 6 months in territory.

• Converted Applebee’s franchisee business worth $350,000 in 2004 by selling on features of product.

Wilkinson Manufacturing Company • Ft. Calhoun, Nebraska • 1999 – 2002

$54 million manufacturer of aluminum and plastic disposable packaging.

National Account Manager, 2000 – 2002.

Directly called on National and Regional multi unit accounts for the US, as well as food processors, grocery stores and distribution centers. Sold custom and stock thermoform containers as well as foil product

• Albertson’s – Converted custom thermoform business from a competitor worth $1 million a year.

• Turned around major existing account; and restored $1.5 million in lost revenues.

• 2001 Sales – $2.2 million (254 % to objective-based on calendar year).

Territory Sales Manager, 1999 – 2000.

Opened new territory for Wilkinson and grew distribution through calling directly on accounts and getting them to request my product exclusively.

• 1999 Sales – $510,000 (6 months) - 310% of objective.

• 2000 Sales – $1.9 million - 135% of objective.

• Signed on new business in December of 2000 worth $980,000 annualized.

Sweetheart Cup (Now Solo Cup) • Owings Mills, Maryland • 1997 – 1999

$180 million industry leader that manufactures plastic and paper disposable packaging.

Account Manager, 1997-1999.

• Increased sales through distributors by developing new accounts, as well as working with distribution representatives to target growth opportunities in their markets. Sold full line of cups, plates, and cutlery as well as thermoformed containers.

• Grew both territories 15% over plan despite 3 price decreases, efforts resulted in Pinnacle Sales Award.

• Converted Luby’s business in 1999 worth $1,200,000 by selling features of product versus competition.

• Grew Bill Millers business $500000 by converting plate business from competitor.

McLane Foodservice/PFG, • Temple, Texas and Victoria, Texas • 1989-1997

Distributor of Food Products.

National Account Manager / Customer Service Manager, 1989 – 1997.

$240 million foodservice sales and distribution company.

• Territory represented 90% of company volume for Distribution Center

• Grew multi unit restaurant business 12% over plan.

• Involved in opening a new branch with company expansion

• Managed and staffed, trained customer service, as well as managed P&L and Budget for department.

Customer Service Manager, 1989 – 1990.

Managed/ staffed department of 14 representatives who took phone orders and supported outside sales force of 45.

Education

Bachelor of Business Administration

Baylor University • Waco, Texas

Professional Development

Professional Selling Skills•Zenger Miller Management Training•Sandler Selling Skills.



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