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Debt collector

Location:
Kissimmee, Florida, 34742, United States
Salary:
$13.00 x hr
Posted:
March 19, 2011

Contact this candidate

Carlos A. Bonnín

P. O. Box ******

Kissimmee, Florida 34742

t1cjt1@r.postjobfree.com

407-***-****

407-***-****

Overview:

Experienced administrator with a focus on operations. Training provides

both scientific as well as marketing perspective on business. Timely and responsible, will follow through on each project assigned until its completion. People oriented with a firm grasp on every detail of the task at hand. Thrive in a teamwork environment. I am well organized, diligent and competent, an approachable team person who works well within a group.

Experience:

Oak Plantation Resort

Collector – Customer Service – Front Desk

08-2005 to Present

Metris Company

Collector III

11-2002 to 06-2005

National Financial Systems Inc.

Collector

11-2001 to 11-2002

Education:

Sacred Heart University

San Juan, Puerto Rico

Business Administration

Skills:

Collections:

* Knowledge of Fair Debt Collection Practices Act (FDCPA)

* Knowledge of Mini-miranda

* Experience in a call center environment

* Maintenance of key account profile.

* Knowledge of skip tracing procedures

* Analysis of commercial references on prospective accounts.

* Identify and correct delinquent accounts.

* Meet company monthly goals.

Customer Service:

* Good negotiating skills.

* Enjoy work with people and assist them in resolving complaints.

* Address complaints and resolve customer’s problems.

* Attend incoming calls and qualify calls reasons.

Supervising:

Project supervision.

* Works plans.

* Train people.

Personal:

Bilingual:

* English and Spanish

* Business Level



Contact this candidate