Kathy Taylor
Santee, CA ***71
Cell: 619-***-****
**********@*******.***
Education
Votec Training, San Diego, CA
Certificate in Medical Insurance Billing/Coding and Collections, February, 2009
Summary of Qualifications
Excellent in-person and telephone Customer Service skills
Proficient in Medical Terminology, ICD-9 and CPT Coding
Medisoft Patient Accounting System and Medical Insurance Billing
Computer literate using Windows Microsoft Suite
Strong Oral and Written Communication skills
Experience in Sales and Cashiering responsibilities
Relates well with people of all ages, and backgrounds
Experience
Automobile Club of Southern California, La Mesa, CA 1999-2007
Telephone Operator/Dispatcher
Responsible for the dispatch of drivers to assist members with automobile
Roadside emergencies; maintained computer Data Base and Membership files;
Conducted Map Search for various locations; Answered busy telephone lines.
Macy’s, La Mesa, CA 1989-1999
Sales Associate Highest Sales Awards
Assisted customers on telephone and in person with merchandise purchases
Performed stock replenishment, updated merchandise and price changes
Responsible for cashiering and reconciliation of daily receipts
May Company, El Cajon, CA 1986-1989
Sales Associate
Responsible for preparation of merchandise for sales; perform markdowns for
Special sales events; restock merchandise as required
Provided customer assistance in person an on telephone
Performed required cashier duties
Wackenhut Security, San Diego, CA 1984-1986
Security Guard
Patrolled private airport site; screened public for security and safety clearance;
Answered telephones; filed required paperwork
Fleetwood Pacific, El Cajon, CA 1983-1984
Performed assembly line duties in paper manufacturing company
Master Security, San Diego, CA 1982-1983
Performed dual responsibilities to include on-site patrol of various buildings and
Dispatching of security guards out in the field