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Administrative Assistant Office

Fredericksburg, Virginia, 22406, United States
March 23, 2011

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Milagros González

* ****** **, **************, ** 22406

Home# 540-***-****- Cell# 703-***-****


Julia Richman H.S. New York City, NY 1991-1995

Lehman Community College Bronx, NY 1997-1998


Proficient in Microsoft Word, Excel, PowerPoint

Administrative Skills

Superior organizational skills

Experience in handling confidential Documents

Extensive Customer-relations Skills

Bilingual in English/Spanish

Employment History

Administrative Assistant- Fredericksburg DSS Fredericksburg, VA 4/2010- 7/2010

Screen client’s applications daily that are applying for state benefits such as SNAP (Formerly known as Food Stamps) and Medicaid program.

Interview clients and determine eligibility and verify income status based on state guidelines through software programs such as, SPIDER, ADAPT SOL-Q, and VEC.

Assist the city of Fredericksburg residents with any application completions. I provide information for community referrals to clients, assist and support staff personnel with daily task or projects. Schedule appointments for program eligibility specialists, create and file case records, transfer in/out cases

Administrative Assistant- Lisa King MD L.L.C. Fredericksburg, VA 12/2008-1/2010

First point of contact to patients and visitors

Office duties such as, filing faxing, answering phones, messaging office staff with patients’ questions and concerns, data entry.

Responsible in handling the preparation of letters, and referrals for patient who are referred to outside specialist, process prior-authorizations for patients medical necessities. i.e. medications and medical supplies

Administrative Assistant - Liberty Mutual Inc. Herndon, VA 9/2006-4/2007

Mortgages clause changes and/or corrections

Followed up with payments posting to accounts with company guidelines and software system

Supported staff, and senior management with daily task i.e. verifying policyholder’s applications for completions and approvals

Handled payment collections, and accurately processing payments due upon receipt, fielding and routing telephone calls to appropriate staff departments, greeting customers and/or visitors adept with Microsoft office (word, excel, outlook)

Legal Office Assistant- Law office of William Galarza Esq. Bronx, NY 2/2002-06/2006

Accurately filed and Prepared legal documentations with court liaisons

Assisted attorney during clients court hearings and arraignments

Serve as first point of contact to clients and visitors. Highly organized and conscientiously; entrusted by supervisor with clients confidential materials, multi task in administrative assistant office duties such as, scheduling meetings, appointments, account payable, receivables and all business travel arrangements

Legal Assistant- Law office of Michael Markowitz Esq. New York, NY 11/1999-10/2001

Prepared and filed legal forms with state justice liaisons

Assisted attorney with legal projects and procedures

Met with clients daily to discuss personal case status and address any questions or concerns

Maintained organized records of accounts payables and receivables

Administrative duties such as, greeted clients and/or visitors, answering phones, filing, faxing, Scheduling appointments i.e. email, postal mail, or via phone

Chiropractor Assistant- St. Germaine Pain & Management Inc. Bronx, NY 3/1996-11/1999

Assisted doctors during patient’s examinations and evaluations

Prepared X-ray films for doctor’s evaluation and prognosis

Conducted Therapeutic heat treatments on patients if needed

Serve as first point of contact. Interfaced with patients to assess immediate needs, scheduled appointments, collected financial and insurance data to ensure full and proper payment

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