Customer Service Sales
Resume:
Amanda Laney
Brooklyn, NY ***31
************@***.*** Experienced Retail Clerk
Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
1 year record of dedication and dependability reinforced by consistent “exceed expectations” ratings on performance reviews.
Backed by excellent interpersonal skills and a commitment to customer service.
Retail Skills
Retail Sales
Cash-Handling Accuracy
Credit Card Transactions
Customer Service Excellence
Merchandising & Stocking
Work Experience
Abercrombie&Fitch NY, NY
Overnight Stock 05/2011-05/2012
Restock merchandise in the store and reorganize the back stock in the stockroom. Operate cash register, scanners and computers to itemize and total customer purchases; collect payments and make change for cash transactions. Help the new hires with store policy and Work with a Team to execute overnight projects. Assist with store stocking, floor-sets and opening/closing procedures.
Accomplishments:
Commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees.
Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employees alike.
Additional Experience
NURSING HOME BK, NY
COMPANION/ RECEPTIONIST 01/2011-Present
Assist the elderly with Feeding and Reading to them. Take Walks, Play board games, and have conversations with the elderly.
Volunteer with preparing and serving the meals.
Help the social service office with collecting money and ordering merchandise.
I also help the house keeping team with filing papers and answering phones.
Education: JVL Wild Cats High School BX, NY 09/2010-present
Interests: Sports, fashion, studying Education & Law.
References and Supporting Documentation Upon Request
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