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Technical Writer

Location:
Delavan, WI, 53115
Salary:
43,000
Posted:
August 23, 2012

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Resume:

DEANNA KRANSEL

*** *. *** ****** *******, WI ****5 262-***-**** sv032k@r.postjobfree.com

OBJECTIVE

Interested in finding a full-time position, where I can use my professional communication and writing skills to make a positive contribution to an organization.

PROFILE

Motivated business professional with over 16 years of work experience in an office environment. Currently attending Gateway Technical College and working towards an Associate of Applied Science Degree in Professional Communications.

SKILLS SUMMARY

Type 50-60 words per minute

Strong computer aptitude

Strong written communication skills

Experience in Microsoft Word, Excel, PowerPoint, Visio, Adobe Illustrator, and SharePoint

Experience developing custom web parts, document libraries/lists, request forms, approval workflows to automate business processes (created in SharePoint)

Experience documenting policies, procedures, and training manuals

PROFESSIONAL EXPERIENCE/EMPLOYMENT HISTORY

SHAREPOINT SITE ADMINISTRATOR VIZIONCORE, INC. (QUEST SOFTWARE)

Redesign SharePoint Intranet Homepage

Develop Content for sharing corporate information and maintain on daily basis

Create custom internal SharePoint sites for various departments

Create custom document libraries with automatic approval/feedback workflows

Create custom lists with multiple electronic request forms to automate business processes

POLICY & PROCEDURE ANALYST VIZIONCORE, INC.

Document Policies and procedures for all departments and post on the Policy & Procedure SharePoint site

Create training manuals for various departments

Create visual workflow charts in Microsoft Visio to train employees on a process or procedure

Keep all manuals, policies, procedures, and workflow charts up-to-date with changing processes

Create company-wide organizational charts in Visio and PowerPoint presentations with departmental breakdown of organizational charts

OPERATIONS SUPERVISOR VIZIONCORE, INC.

Oversee the order processing team

Help order processers with monthly close in QuickBooks and Salesforce ensuring sales numbers match

Help process orders in QuickBooks when needed

Ensure all operations department policies and procedures are followed

ORDER PROCESSING ADMINISTRATOR VIZIONCORE, INC.

Process orders in QuickBooks

Generate software license files per customer invoice and email to customer

EDUCATION

GATEWAY TECHNICAL COLLEGE Elkhorn, WI

Currently enrolled in Professional Communications Program (GPA: 4.0)

BURLINGTON HIGH SCHOOL Burlington, WI

Diploma 1995



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