Customer Service Data Entry

Contact Information

Name: Constance M Watson

Address Line 1: 3159 Cross Ridge DR

City: Clarksville State: TN

Zip Code: 37040 County: Montgomery

Primary Phone: 724-***-****

Email: ***********@*****.***

Work Record

Job Title: Nurses Aide

Start Date: 06/03/2009

End Date: 07/30/2009

Employer: Autumn Arbors

City: Monongahela State: PA

Responsibilities: Take care of the patients, cleaning, bathing, preparing meals.

Pay: $9.50 an hour

Job Title: Recovery Agent

Start Date: 04/01/2009

End Date: 07/01/2009

Employer: CardWorks Servicing

City: Pittsburgh State: PA

Responsibilities: Called customers that had charged off credit card accounts and tried to set up payment arrangements.

Pay: $14.00 an hour

Job Title: Installed Sales Coordinator

Start Date: 03/04/2008

End Date: 12/14/2008

Employer: 84 Lumber Corporate Office

City: Eighty Four State: PA

Responsibilities: Set up all installed contractors for our projects, took calls from our stores and contractors, updated all insurance information for our contractors and blocked anyone with lapses or insurance issues, computer work, filing, general office duties.

Pay: $12.00 an hour

Job Title: Server

Start Date: 09/01/2006

End Date: 2/15/2008

Employer: Bob Evans

City: Waynesburg State: PA

Responsibilities: Sat customers, took orders and served customers, checked on customers and took care of customers request, cleaning, busing tables, cashier and worked in take out service.

Pay: $2.63 plus tips averaged $10.00-$11.00 and hour

Job Title: LMR

Start Date: 06/13/2006

End Date: 12/31/2006

Employer: Lenderlive

City: Uniontown State: PA

Responsibilities: Called customers to refinance there homes, took application over the phone, went over options they had available and then transfered them to a licenced loan officer.

Pay: $12.00 an hour

Job Title: Loan Delivery

Start Date: 03/17/2006

End Date: 04/18/2006

Employer: Washington Mutual

City: Bethel Park State: PA

Responsibilities: Getting loan documents together sending them to customers to sign and return. Post Closing, Pre-Audit and other duties as requested.

Pay: $10.00 an hour

Job Title: Opener/Clerical

Start Date: 12/20/2005

End Date: 03/04/2006

Employer: Washington Mutual

City: Bethel Park State: PA

Responsibilities: Opening of new mortgage loans. Also relief on switchboard, filing and data entry.

Pay: $10.00 an hour

Job Title: Collections

Start Date: 06/16/2002

End Date: 09/15/2005

Employer: National City

City: Washington State: PA

Responsibilities: Calling customers whos mortgage payments are deliquent and making arragements. Worked in 30,60 and 90 day collections. I also worked outbound calls from a dialer system and recieved inbound calls. I did so well that by the second month I worked there I had my own account ledger.

Pay: $12.00 an hour plus bonus

Education Record

Name of School: Jefferson Morgan

City: Jefferson State: Pennsylvania

Start Date: 08/30/1997

End Date: 05/25/2001

Degree: Attained High School Diploma

Major: Business Administration

Name of School: ICM School of Business

City: Pittsburgh State: Pennsylvania

Start Date: 06/25/2001

End Date: 02/15/2001

Major: Criminal Justice

Minor: Juvnile Justice

Skill, Qualification and Achievement Record

Description:

Collections (5 years)

Customer Care (5 years)

Data Entry (8 years)

Effective Leadership (8 years)

Excellent customer service (8 years)

Excellent follow up and communication skills (10 years)

Internet/Typing (8 years)

Interpersonal Organization (15 years)

Keyboarding (11 years)

Microsoft Word and Excel (10 years)

People Skills (10 years)

Switchboard (8 years)

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