Human Resources Management

SUSAN A. SMITH

** ******* ****** ***********, ** 07081 H 973-***-**** C 973-***-**** ********@*******.***

http://www.linkedin.com/in/susanasmith

HUMAN RESOURCES GENERALIST

Accomplished and results oriented Human Resources professional with a record of proactive partnering with business leaders and executives to lead cultural and business change. Expertise includes organizational effectiveness, communications, employee relations, change management, talent management, strategic sourcing/staffing, compliance and project management. Consistently recognized by clients and peers for being proactive and demonstrating strong cross-functional teamwork and collaboration.

HR SKILLS

HR Department Startup

FMLA/ADA/EEO/WC

Mediation & Advocacy

HR Program/Project Management Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution

Benefits Administration

HR Policies & Procedures Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

Labor Relations

PROFESSIONAL EXPERIENCE

MERCK (FORMERLY SCHERING-PLOUGH) Kenilworth, N.J. 2001 – Nov 2011

(Pharmaceutical Company)

Human Resources Business Partner 2010 - 2011

Supported group of 600 employees in Merck Research Laboratories Information Technology (MRL-IT), Consumer Care IT, and Animal Health IT organizations. Provided strategic and tactical support and partnership to clients in aligning business objectives with company objectives in a challenging, post-merger environment. Worked with management to enforce HR policies and procedures; recruit employees; restructure departments; and train on company initiatives. Partnered with management to administer leave-of-absence programs, personnel records and handle workplace issues.

Key Results:

Managed restructuring actions involving extensive and complex organizational design and successful planning and execution of headcount reductions in excess of 200 people across multiple locations. Advised clients to ensure legally sound decision making, documentation and compliance with company policy.

Ensured clients were focused on Talent Management and Succession Planning while building new organizational structures.

Implemented programs and policies in the areas of training, compensation structures, talent management and leader behaviors.

Fostered teamwork/open-door environment conducive to positive dialogue across organization.

Trained employees and management on new Performance Management program to achieve harmonized approach in combined company.

Educated and executed alignment across the IT areas for the roll out of a newly created harmonized approach to compensation.

Manager Human Resources 2001 - 2010

Oversaw HR functions including recruiting, training, benefits, employee relations, performance management and managing HR records. Participated in successful union contract negotiation. Partnered with Management on organization design and execution during Bayer and Organon acquisitions. Supported client groups of 400-600 people in areas of: Finance, Administrative Services, Compliance, Global Medical Affairs, Commercial Development, Global Licensing, Business Operations, Sales & Marketing, and Biology Discovery Research.

Key Results:

Co-trained 18-member management team on interviewing techniques and best practices, conducting workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

Co-developed company’s Market Research department career pathways that resulted in structured career progression that outlined competencies and skills needed to advance within job family.

Partnered with management to create morale-boosting programs (including special events, training and surveys) that increased employee satisfaction and productivity.

Worked closely with Unionized Laboratory Animal Care group to build stronger relationships with union colleagues. Decreased number of grievances in department from 15 to 1 per year over the last 3 years. Provided extensive training programs and skill sessions to drive stronger performance.

Played key role in ensuring successful launch of Singapore Translational Medical Unit. Structured and implemented programs and policies in areas of compensation structures and recruiting. Partnered with global colleagues to coordinate recruitment process. Recipient of Quarterly Team Innovation Award.

Negotiated approximately 50 salary offers and sign-on bonuses / relocation packages at exempt level during expansion of Global Medical Affairs in 6 month period for Bayer acquisition.

Administered annual merit and bonus compensation plans; including distributions of budgets, coordination of management recommendations, analysis of overall spend and review of approved amounts to ensure consistency and compliance with compensation guidelines

Led calibration sessions with management on talent management, performance management and promotion process.

EB NETWORKS Parsippany, N.J. 2000 -2001

(IT Consulting Firm)

HR Director

Managed, planned and coordinated Human Resource activities for approximately 200 employees in areas of Benefits, Compensation, Employment, Training and Employee relations. Developed and implemented new hire orientation and relocation program. Designed and implemented a consultant level program for career development.

MATLEN SILVER Somerset, N.J. 1999 – 2000

(IT Consulting Firm)

HR Director

Played key role in starting up Human Resources Department for a $65 million Company. Implemented and maintained employee benefit programs for major medical, hospital, dental, life and long term disability. Negotiated new contracts with different vendors, saving $125,000 on premiums. Implemented and managed a HR database that interacted with Payroll and General Ledger. Designed and implemented a formal performance management program including employee development features and performance objectives. Co-developed a new hire orientation and employee relations training program.

PRIOR EXPERIENCE

SPHERION (INTERIM TECHNOLOGY/BRANDON SYSTEMS) Lyndhurst, N.J.

(IT Staffing Provider)

Human Resources Manager

Human Resources Representative

EDUCATION

WILKES UNIVERSITY Wilkes-Barre, PA

Bachelor of Science in Business Administration

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