Meredith K. Logan

**** ****** **. #**- ************, SC 29681- 864-***-****

OBJECTIVE

To secure a position which will utilize my strengths, skills, and ability while contributing to the success of a growing organization.

STRENGTHS

• Strong customer service skills

• Experience in maintaining effective customer relationships

• Successful in establishing productive work relationships

• Excellent organizational skills and communication skills

• Work extremely well under pressure while meeting time schedules and deadlines

• Able to handle a variety of tasks simultaneously

• Self motivated and eager to succeed

• Computer experience to include Microsoft Windows Platform, Microsoft Office Suite; Proficient in Word, Excel, PowerPoint, Publisher, and Outlook

EDUCATION

Greenville Technical College 2008 – Current

• University Transfer Program

EMPLOYEMENT HISTORY

ALORICA / SAMSUNG

Customer Service Representative 08/2010 – 12-2011

• Handled incoming calls helping customers with their home appliances

• Researched and troubleshoot customer's issues

• Help customers use their appliances and use them

• Work with Microsoft Programs, SAP, Internet Explorer, and Soft Phone

EZ CASH LOANS (EZ CHECK ADVANCE)

Customer Service Representative 04/2008 – 08/2010

• Process credit applications

• Loan money to qualified customers

• Work with Microsoft Programs, Ideal, and Encompass

• File customer files, papers, and contracts

• Handle bank deposits and withdrawals

• Make daily collection calls

• Send pre-notices, payment letters, and solicitation mail

ROOMS TO GO

Customer Service Representative 08/2007 – 03/2008

• Dealt with customer needs through the phone

• Dealt with customer needs in the store

• Processed credit applications

• Responsible for bank deposits and withdrawals

EZ CHECK ADVANCE

Customer Service Representative 06/2006 – 07/2007

• Handled large amounts of money and loaned money to qualified customers

• Filed Papers, customer files, and contracts

• Handled bank deposits and withdrawals

• Made daily collection calls and sent : pre-notices, payment letters, and solicitation mail

REFERENCES AVAILABLE UPON REQUEST

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