Bilingual/Spanish account mananger

Janie Zapata-Wilson

**** ** ********* **. *********, Oregon 97123

Home 503-***-**** Cell 832-***-****

*****-*************@*****.***

CAREER OBJECTIVE

To work within a dynamic and cohesive team of professionals to achieve overall objectives.

CAREER HIGHLIGHTS

Management

• Directed day-to-day activities of teams, achieving 90 percent or better of department goals and increased inquiries by 100 percent.

• Directed, supervised, and managed 12 consultants including training, coaching, and counseling.

• Supervised and directed approximately 200 volunteers to achieve efficient events, exceptional donor experience and efficient fundraising events that met or exceeded their goals.

• Coordinated motivational and team building projects resulting in increased participation and increased donations.

• Managed execution of events in association with major market media outlets, both television and radio, English and Spanish formats in a 24-county Texas Gulf Coast region.

• Worked within specified departmental budget. Created and managed budgets for all major fundraising events.

Special Events/Marketing

• Managed a minimum of 17 media events annually, with up to 24 sites per event translating into 10,000-15,000 blood donations annually.

• Coordinated events with 12 Neighborhood Donor Centers.

• Planned and conducted training, motivational seminars, group presentations and appreciation/recognition luncheons.

• Hosted and coordinated annual chairperson/sponsor/major donor appreciation events including securing guest speakers and awards.

• Coordinated interviews, presentations, sites, staffed locations, created promotional/marketing materials, and wrote and distributed press releases.

• Managed all major Church and School Fundraisers including Annual Offertory Pledge Drive and Offertory Program, Annual Fall Festival, Annual School Fund Drive and Ask Event, Archdiocese Catholic Appeal, Grant applications, Annual Dad’s BBQ, School Annual Wish list and Matching Employer Grant Gift Awareness resulting in approximately $1,250,000 annually.

• Created and executed mailing campaigns for each media/promotion event and fundraising events and managed all material to maintained organizations brand image.

• Coordinated mailing campaigns for up to 10,000 past supporters resulting in increased participation by a minimum of 5 percent annually.

• Outreach to community including Hispanic community via quarterly radio interviews with all media including Hispanic media.

• Translated English marketing collateral to Spanish.

• Designed and created Marketing and Promotional materials and distribution schedules for all pledge and fundraising events. This also included web postings and distribution.

Media Relations

• Conducted interviews with media in both English and Spanish.

• Developed media opportunities via PSAs and press releases.

• Managed logistics for media events including, but not limited to, securing donated event locations, volunteer support, radio, and TV needs for remote setups, printed materials, donation of promotional material display areas, and staffing of locations.

• Established rapport with community and corporate accounts to develop new accounts.

• Secured donated giveaway and other in kind donations helping to increase annual donations.

EMPLOYMENT HISTORY

Spanish Tutor, July 2009 to Present

Hillsboro, OR

Development Director, September 2007 to June 2009

St. Matthew Catholic Church and School, Hillsboro, OR

Clackamas County Branch Manager, September 2006 to June 2007

Big Brothers Big Sisters Columbia Northwest Portland, OR

Partnership Development Director, May 2005 to May 2006

Big Brothers Big Sisters of Greater Houston, Houston, TX

Director of Marketing and Sales, August 2000 to Oct. 2000

Steven Built Lawn and Patio Furniture, Houston, TX

Corporate Media Consultant, October 2000 – Jan. 2005

Manager of Donor Recruitment, February 1998 – Aug. 2000

Group Program Consultant, February 1993 – Feb. 1998

Apheresis Consultant, January 1992 – Feb.1993

Telerecruiter, June 1990 – December 1991

Gulf Coast Regional Blood Center, Houston, TX

EDUCATION

• University of St. Thomas: Bachelor of Arts in Spanish Literature, Houston, Texas, 1991.

SPECIAL SKILLS

• Fluent in Spanish – translating, conversation, writing and reading.

• Savvy and experienced at project planning and direction, coupled with team building.

• Seasoned communicator able to interact effectively at all organizational levels, including sales/marketing, media/external contacts, facilitation or training (executives, managers/supervisors, staff employees).

• Ability to multitask in a fast-paced environment.

• Experienced manager

• Extensive knowledge of Microsoft Word, Microsoft Outlook, Excel, RecruitMax, MaestroSoft Auction software, TLC Church Census information.

• Attended media interview training.

• Excel in forging business partnerships and networking.

Contact this candidate