Manager Sales

CHONDRA L. MERRITT

***** ********** *** *** **** 773-***-****

Lutz, Florida 33559 *******.*******@*****.***

Education

Ph.D. in Public Health June- 2016

Emphasis: Epidemiology

Walden University

Master of Business Administration March-2012

Emphasis: Health Care Management

Kaplan University

Relative Courses

Health Policy

Health Care Operations and Quality Assessment

Health Care Marketing

International Epidemiology and Global Health

Bachelor of Science May-2007

Major: Biology

Virginia State University, Petersburg, VA

Professional Experience

Walgreens, Tampa, FL 2004 – Present

Assistant Manager (2007 - Present)

Sales Associate (2004)

Supervise and direct the adjustment and administration of store Claims, participate directly in the adjustment of complex or unusual sales.

Implemented new techniques for customer satisfaction and sales retention.

Developed employee-manager open door policy for communication and reports.

Generated, analyzed, and reconciled monthly Reports.

Prepared Store’s Budget, Financial Statements, and Accounts Payable/Receivable.

Developed and delivered end of the month reports (Ledger-Reconciliation) that include store expenses, vendor spending, payouts and processed claims.

Constructed and maintained promotional, seasonal and sale merchandise displays.

Assist Manager with orientation training, cross training, and mentoring to help support employees.

Responsible for monitoring ten employees during opening and closing shifts.

Assist Manager with hiring new employees making sure employees are aware of benefits when they become available.

NTELOS, Chester, VA 2006– 2007

Sales Representative

Analyzed monthly budget variances and monitoring department expenses and procurement.

Coordinated presentations for the review of Executive Level officers.

Prepared sales forecast for the month, quarter, and year.

Reviewed, analyzed, and evaluated business processes and implemented solutions to streamline workflow.

Additional Experience

Organizations and positions held in office.

Chief Officer- The National Society of Pershing Angels Sorority Inc

Treasurer- NAACP

Vice President of Finance and Business-Student Government Association

Student Ambassador

Student Orientation Leader

Treasurer- Pre-Medical/Pre-Dental Society

Computer Expertise

Operating Systems

Microsoft Windows 2010

Software

Adobe Acrobat

Microsoft Access

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Willing to relocate and travel

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