Customer Service Manager
Resume:
TIMOTHY W. RUBIERA
Coral Springs, Fl 33071
******@*****.***
OBJECTIVE
I’m looking for a company to join and help better prosper with my Customs Broker license. I have worked in Logistics for 7 years and obtained my Customs Broker License in December 2011. I have much knowledge about international logistics as I’ve traveled to Central America and the Caribbean many times. I have also been learning Spanish and am working on being bi-lingual, which is helpful and very important in our field.
SKILLS PROFILE
-Recently passed the Customs Broker Exam on April 4, 2011. Received license on December 12, 2011.
-I have 7 years of experience with importing/exporting cargo from both the Vendor and Customer side.
-Extremely computer literate and am knowledgeable on many different types of programs (Quickbooks, All Microsoft products and IES/Descartes ABI software).
-Am a a Notary until 2014.
EMPLOYMENT HISTORY
Customs Broker (contract pos.) 2/2012-4/2012
Bell Helicopter, Roanoke TX.
• Aided in classifying over 50,000 parts
Account Manager
Diamed Caribbean/Panama/Guatemala/Nicaragua/Costa Rica, Miami 7/1/2005-2/1/2011
• Completely run the office from every aspect (A/R, A/P, payroll, logistics, customer service)
• Dealt directly with ALL of our International Vendors and Customers personally.
• Managed and directed internal teams such as tech support, warehousing and billing (each team ranging between 2-5 individuals)
• Have been sent down to our multiple offices in Central America many times to implement and support each individual office.
Accounting/Bookkeeping 2004-2005
Alexander Tuttle Lock and Safe, Lauderdale Lakes, Fl
• Handled all A/R and A/P for this company.
• Scheduled daily jobs for the locksmiths and kept them moving throughout the day (dispatch)
• Did all payroll
• Completely cleaned up his books using Quickbooks while I was employed there (they were atrocious when I arrived)
Office Manager / Dental office Consultant 1999-2003
Coast Dental / North point Dental, Duluth, Alpharetta, Atlanta, Ga. (multiple offices)
• Maintained and exceeded production and collection goals.
• Implemented new procedures to maximize utility of each provider in the offices.
• Patient relations and customer service.
EDUCATION
Diploma 1997
American High School, Hialeah, Fl
B.S. Economics 1997-2001
Florida State University, Tallahassee, Fl
Completion of Program and Certificate
Broward Fire Academy, Davie, Fl 2003-2004
Custom Broker License 2011 U.S. Customs
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