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Customer Service Manager

NY, 11238
August 09, 2012

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Yolanda Brown

*** ******** *** *** **

Brooklyn, NY 11238


Objective: To obtain a position where I can Utilize my professional skills, training and experience of growth towards a promising career


1985-1989 George Westinghouse High School Brooklyn New York

● Ophhthalmic Dispensing

1995-1997 Interboro Institute New York New York

● Associate Degree in Occupational Studies - Ophthalmic Dispensing


2007-Present Sol Moscot New York New York

● Licensed Optician- Taking measurements- bifocals,progressives, PD's and Adjustments

● Vision Insurance- VSP,Aetna and Eyemed

● Ordering Lenses- Surface and Stock

● Contact lenses- Ordering and Fitting

● Key Holder- Opening and Closing of Store

● Head Supervisor- Troubleshooting

2006-2007 Sterling Optical Brooklyn New York

● Store Manager

● Licensed optician -Taking measurements -bifocals, progressives, PD’s and Adjustments

● Ordering Lenses -Surface and Stock

● Toubleshooting

● High End- Gucci, Prada, Fendi, Roberto Cavalli, Dolce and Gabbana and Etc

● Vision Insurance- VSP, UFT, Aetna, Eyemed, Spectera and Davis vision

2003-2007 Glasses On First New York New York

● Licensed Optician-Taking Measurements

● Customer Service

● Computer Billing Insurance

● Access to the optometrist with patients- Retrieval of Patients records and work ups

● Filing and Faxing

1997-2003 Lenscrafters New York New York

● Customer Service / Sales Manager

● Opening and Closing of store

● Data entry of patients

● Licensed optician

● Dispensing of Eyewear and Taking Optical Measurements

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