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Customer Service Manager

San Bernardino, CA, 92404
August 20, 2012

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Brianna S. Pierce

**** ******* ****

San Bernardino, Ca 92404



To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people and to also Seek a position that will benefit from my sales experience customer service & positive interaction skills


Knotts Berry Farm, Buena Park,Ca

Ride Operator

02/2012 – 06/2012

greet patrons as they enter rides, confirm that they meet height and other admission requirements to get on the rides. direct patrons on how to enter and exit rides. help people get on and off rides. check patrons to insure they are securely seated into the equipment. If necessary, take the proper steps to remove disorderly people from the rides. also responsible for keeping their workstations and surrounding areas clean and maintained

Subway, Gardena, Ca

09/2011 – 02/2012

assist customers with orders, prepare food to customer specifications, operate cash registers, and complete other jobs assigned by a manager. also field customer questions and complaints about personnel or products, cleaning and stocking.


Toys R Us, Redlands, Ca


10/2010 - 12/2010

Provided customer service to seasonal shoppers, Balanced cash registers, Stocked product,

Trained new team members to operate and balance cash registers. My accomplishmemts

include, Learned how to balance cash registers and the proper use of the cash register.

Sonic Drive Thru, Rancho Cucamonga, CA


06/2010 - 08/2010

Provided Customer service. Prepared and delivered product within a timely manner. Cleaned station for services

Philedelphia Church of Christ, Los angeles, Ca

file clerk

02/2008 - 06/2010

Answer telephone, screen and direct calls, Provide information to callers, Greet persons entering organization, Answer questions from the public and customers, Prepare letters and documents to be mailed,Receive and sort incoming mail and/or deliveries,Tidy and maintain the reception area


Sierra High School San bernardino, Ca

dilploma, GPA: 3.0

2006 - 2010

Chaffey Community College

none in Business



Fast learner Self motivated Team player Leadership qualities Outstanding Communication ( written and verbal )skills. Experienced in Microsoft Word and Excel, PowerPoint. upbeat personality. Proactive, positive attitude, resourceful, detail-oriented and personable. Project a polished professional appearance. : Office Experience - General, Scheduling, Telephone Skills (Good phone presence), Typing “ 45wpm “, Documentation Skills, Meeting Planning, Dependability, Attention to Detail, Administrative Writing Skills. Able to multitask in a fast pace environment.

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