Customer Service Manager

Kellen Marcel Davis

*** ******* ******* **,

Glen Mills, PA 19342,

(484) - 574-8635.

OBJECTIVE:

Seeking an entry-level position in Customer Relations or Retail Service sector.

EXPERIENCE:

Walgreens, Kennett Square, PA

October 2009 – APRIL 2011

Sales Clerk

• Provided friendly, courteous and efficient service to our customers.

• Responsible for cash register operations. Assisted the store manager with the opening and closing of the establishment.

• Assisted in various store responsibilities including merchandising, store inventory and maintaining store signage and displays.

• Duties included Photo Specialist where I was trained to operate state-of-the-art photo processing equipment, and received extensive training in the Picture Care Plus system, where I monitored all orders including specialty items like photo calendars, films, and mugs.

Widener University, Chester, PA

Summer 2007- 2009

Summer Placement - Service / Maintenance

• Performed landscaping duties using equipment (motorized and non-motorized) to mow grass, trim shrubs, rake leaves, pick up trash. May prune and/or remove trees. Apply fertilizers and pesticides.

• Performed routine maintenance on equipment, keeping proper records for operations, projects and prepare related reports for supervisor.

• Assisted in new landscape installation; irrigation, trees, shrubs, and flower beds.

• Assisted in contingent preparations such as clearing sidewalks and drives as assigned. Helped set up for events on campus, which involved tables and chairs; assisted in moving office furniture, boxes, and removal of surplus items from campus departments and offices.

McDonald’s Restaurant, Concordville Pa

December 2007 –June 2008

McDonald’s Crew member

• Responsible for cash register operations. Assisted the store manager with the opening and closing of the establishment.

• Responsible for providing a high standard of customer service by serving customers with quick and accurate service and showing sensitivity to their individual needs, both from behind the till as well as in the dining areas.

• Duties included food preparation which involved using a broad range of equipment and tools.

• Maintenance Crew where I learned how to use a variety of cleaning utensils and chemical cleaning products along with the correct protective equipment.

Baby Grand Restaurant, Philadelphia Pa

September 2006- December 2009

Stock Clerk

• Responsible for receiving, unpacking, and marking merchandise and stocking shelves in an orderly manner.

• Responsible for inventory of existing merchandise and maintaining stock reports to assist with quality control.

EDUCATION:

Delaware County Community College, Media, PA

2010 – Present

Working towards Associate’s degree in Business.

Upattinas High School and Resource Center

Graduated in 2008- High School Diploma

429 Greenridge Road

Glenmoore, PA 19343

ADDITIONAL INFORMATION:

• Proficient in Microsoft Word and PowerPoint.

• Hobbies include Computers, Sports, and Reading.

Contact this candidate