Medical Front Office Administrative ASsistant

Deannia R. Unrue

*** ******** ***. ***. *, Fullerton, CA. 92831 • Phone (714) 213 - 8409 • Email: *******@*****.***

OBJECTIVE:

To obtain a challenging and rewarding position in the healthcare field, utilizing my skills and knowledge as a Front Office Medical Administrative Assistant.

QUALIFICATIONS:

• 10 years of management experience

• Highly organized & resourceful

• Excellent customer service skills

• Effective sales & marketing techniques

• Consistently punctual

• Multi-telephone line experience

EDUCATION:

Casa Loma College, Front Office Medical Administrative Assistant High Honors Certification

CERTIFICATIONS:

American Heart association, BLS for Healthcare Providers/ CPR/AED Certification

American Red Cross, Community First Aid and Safety Certification

EXTERNSHIP SITE:

GATEWAY REGIONAL MEDICAL GROUP

• Participated in the overall patient flow of the medical office including reception, appointment scheduling, charting procedures and telephone techniques

• Performed administrative assisting skills, including written communication, mail handling, bookkeeping, filing and processing medical insurance information and claim forms.

• Maintained the examination room including patient preparation, position and draping, taking and recording vital signs, and medical history

EMPLOYMENT EXPERIENCE:

DISTRICT MANAGER

• Promoted from part-time sales associate to district manager with 22 stores within 1 year

• Responsible for hiring and terminating all managers as well as training them on company’s policies and procedures

• Directed, coordinated, and reviewed activities in sales and service accounting and recordkeeping, and in receiving and shipping operations

• Assessed marketing potential of new and existing store locations, considering statistics and expenditures

• Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement

State-Tested Nursing Assistant

• Provided medical treatment and personal care to patients in private home settings, such as cooking, keeping rooms orderly, seeing that patients are comfortable and in good spirits

• Administered prescribed medications , and noted times and amounts on charts

• Observed patients, charted and reported changes in patients' conditions, such as adverse reactions to medication or treatment, and took any necessary action

• Provided basic patient care and treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, massaging,

• Assisted patients with bathing, dressing, maintaining personal hygiene, moving, or standing and walking

EMPLOYMENT HISTORY:

2008-2008 Gateway Regional Medical, Anaheim CA. Medical Front Office

1997-2006 D.H. Services, Long Beach, CA Property Manager

2003-2006 Maxim Healthcare Services, Canton, Oh STNA

1991-1996 Cheryl & Co., Westerville, OH District Manager

References available upon request

Deannia R. Unrue

132 Stanford Ave. Apt. C, Fullerton, CA. 92831 • Phone (714) 213 - 8409 • Email: *******@*****.***

BUSSINESS REFERENCES:

Regina Reardon Medical Front Office Supervisor Phone: 562-***-****

Lisa Davis Medical Front Office Administrative Assistant Phone: 562-***-****

Rosie Sanchez Medical Front Office Administrative Assistant Phone: 562-***-****

Dr. Sultan Shah MD MD Internal Medicine Phone 714-***-****

PERSONAL REFERENCES:

Kym Weiss Homemaker Phone: 562-***-****

Adam Heulight Shipping and Receiving Supervisor Phone: 714-***-****

Derek Sullivan Watch Commander Phone: 626-***-****

Copies for all certifications available upon request

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