**** ** **** ***. *********, WA *****•360-***-****•***********@*****.***
Annie Winters
Objective
Office/Clerical
Professional Accomplishments
Accounts Payable
Matched purchase orders with invoices and solved any discrepancies.
Coded invoices according to company procedures.
Performed financial calculations such as amount due, interest charges, balances, and discounts.
Reconciled vendor statements and processed checks.
Clerical
Performed general office duties, such as answering multi-line phones, filing, and data entry.
Ordered and maintained office supplies.
Opened, sorted, and distributed incoming mail.
Customer Service
Communicated with customers by telephone and in person to provide excellent customer service and provide information about products and services, take orders, and resolve customer complaints.
Issued receipts, refunds, and change due to customer.
Employment History
Aug. 2011 – Dec. 2011 Merchandiser Nestle, Warrenton, OR
June 2008 – July 2011 Customer Service Clerk Stop and Go, Seaside, OR
Mar. 2008 – May 2008 A/P Assistant All County Plumbing, Vancouver, WA
June 2007 – Mar. 2008
July 2001 – Apr. 2006
A/P Specialist Milwaukie Lumber, Vancouver, WA
References
References are available on request.