Customer Service Sales

Location:

United States

Salary:

40-50K

Posted:

July 20, 2012

Contact this candidate

Resume:

Rev. Derrick Xavier Davis

*** ******* ***** **** #*** 510-***-****

Pflugerville, TX 78660 ***********@*****.***

Church History

****- ** *** *** ** 17 I accepted JESUS CHRIST as my personal Saviour and became a member of the New Light Missionary Baptist Church Berkeley, California under the leadership of the (late) Pastor LL Hester.

1987- I accepted my calling into the Ministry to preach the gospel. I preached my first sermon in December of 1987 from the book of Hebrews Chapter 5:12-13 My subject was in titled “Stop, Listen, and Learn”

1992- I received my license to preach the gospel. Many years later, I’ve served in several area of the church body: Choir President, Sunday School Secretary, Youth Minister, Devotional Leader

1998- I entered Golden Gate Theological Seminary to enhance my ability as a Preacher of the Gospel. My instructor was Dr. Ted Fields and several others. I am certified in Church Planning, budgeting, Church Administration, Evangelism, and Hospics Care. I graduated in 2004 with an Associates Degree.

1999- I moved my membership to the Good Hope Missionary Baptist Church under the leadership of Pastor Joe L. Smith (current) and President of the Baptist Minister’s Alliance of the Bay Area. I served there as an Associate Minister and Sunday School Teacher. I also became a member of the Minister’s Alliance, where I served as an Assistance Secretary to the President.

2002- I was ordained as a Minister at the Good Hope Missionary Baptist Church by Pastor Joe Smith.

2004- I moved out of the area and united with the Emmanuel Missionary Baptist Church in Stockton, California under the leadership of Pastor Dr. Samuel Smith Jr. While I was there, I served as the Sunday School Teacher and sat on the Trustee Board of the church.

2005- I continued my educational crest and enrolled in the (Bible Base School of Theology and Bible College) where Dr. Sam Smith serves as President and Founder of the school. While there I earned a Bachelors Degree in Theology and a Masters Degree in Christian Education.

2009- I married and relocated to the Austin, Texas Area, where I serves as an Associate Minister of the MT Zion Missionary Baptist Church under the leadership of Pastor Dr. G.V. Clark, who serves as Moderator of the St John District Association and President of the Baptist General Convention of Texas.

Education

Masters Degree – Christian Education, Bible Base School of Theology and Bible College (5/2009)

Bachelors Degree –Theology, Bible Base School of Theology and Bible College (5/2007)

Associates Degree- Golden Gate Theological Seminary (9/2001 to 12/2004) **Transferred***

{Dual Degree Program – Business Administration & Accounting, University of Phoenix Extension} (9/1994 to 12/1996)

Technical Certification for fiber optic material, digital setup & transfer - Northern California Technical Institute1993

PROFESSIONAL EXPERIENCE

KELLY SERVICES/FIELD ASSET SERVICES, Austin, TX 10/2009 to 4/2010

Accounting Clerk/Data Entry Operator

Assisted the accounting department to acquire and update information for IRS purposes. Completing assignments in a timely matter. Assisting clients with securing personal information and verifying clients records. Other duties includes the following:

• Performed audit of information on W-9 forms.

• Solicited information from vendors to ensure accuracy.

• Coordinated with other departments.

• Coordinated information with the IRS.

• Uploaded gathered information into W-9 files.

• Created files and worksheets.

• Updated and maintained database.

VERIZON WIRELESS, Manteca, CA 10/1999 to 7/2009

Assistant Sales Operations

Performed day to day operations, customer service/sales support, and employee training. Received training to ensure knowledge of networking and telecommunications engineering policies, processes, best practices, and requirements as they relate to voice, data, and video networks in a multi-campus enterprise.

• Trained sales associates and customers on equipment usage.

• Managed daily cash transactions.

• Resolved billing disputes.

• Researched credits and debits and making adjustment recommendations.

• Answered inbound customer calls.

• Conducted equipment software downloads remotely.

• Performed trouble shooting for equipment exchanges and replacements.

• Facilitated in opening new store location.

• Performed duties necessary for opening and closing the facility.

• Order Entry/Data Entry.

AT&T / TCI CABLEVISION, Richmond, CA 2/1990 to 8/1999

Accounting Clerk