Manager Technician

***** ***** **., ******** , ** , *****, United States

310-***-**** ************@*****.***

E R I C C O M P T O N

OBJECTIVE

Higher level position requiring an effective team leader and business strategist with a unique combination

of technical and administrative acumen, and a demonstrated track record for driving sales, controlling costs

and delivering bottom line results.

EMPLOYMENT

CSR Technology Group Inc.,

Arlington, Texas, United States

Executive Area Manager, August 2010- Present

Review reports submitted by staff members to recommend approval or to suggest changes.

Direct, plan, and implement policies, objectives, and activities of organizations or businesses to ensure

continuing operations, to maximize returns on investments, Perform preventative maintenance and

calibration of equipment and systems.

Adjust and replace defective or improperly functioning circuitry and electronics components, using

hand tools and soldering iron.

Read blueprints, wiring diagrams, schematic drawings, and engineering instructions for assembling

electronics units, applying knowledge of electronic theory and components.

Prepare, review, and maintain maintenance schedules, design documentation and operational reports

and charts.

Inspect electronic equipment, instruments, products, and systems to ensure conformance to

specifications, safety standards, and applicable codes and regulations.

Procure parts and maintain inventory and related documentation.

Identify and resolve equipment malfunctions, working with manufacturers and field representatives as

necessary to procure replacement parts.

Research equipment and component needs, sources, competitive prices, delivery times and ongoing

operational costs.

Provide customer support and education, working with users to identify needs, determine sources of

problems and to provide information on product use.

Test electronics units, using standard test equipment, and analyze results to evaluate performance and

determine need for adjustment.

Computer Repair Technician, July 2009- June 2010

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve

problems or to provide technical assistance and support.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or

installation specifications.

Enter commands and observe system functioning to verify correct operations and detect errors.

Assemble and modify existing pieces of equipment to meet special needs.

Set up equipment for employee use, performing or ensuring proper installation of cables, operating

systems, or appropriate software.

Monitor functioning of equipment and make necessary modifications to ensure system operates in

conformance with specifications.

Answer user inquiries regarding computer software or hardware operation to resolve problems.

United States Navy, Mayport , Florida, United States

Electronics Technician, March 2003- July 2009

Survey satellite receiver sites for proper signal level and provide technical assistance in dish location

and installation, transporting dishes as necessary.

Assemble, test, and maintain circuitry or electronic components according to engineering instructions,

technical manuals, and knowledge of electronics, using hand and power tools.

distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.

Run wires between components and to outside cable systems, connecting them to wires from telephone

poles or underground cable accesses.

Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system

components, and associated equipment.

Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and

required repair methods.

Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms

to specifications, using test equipment and observation.

Remove and remake connections in order to change circuit layouts, following work orders or diagrams.

Test circuits and components of malfunctioning telecommunications equipment to isolate sources of

malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.

Assemble and install communication equipment such as data and telephone communication lines,

wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.

Clay Communications Inc., Plano , Texas, United States

Telecommunications Technician for Texas Instruments, August 2000- March 2002

Route and connect cables and lines to switches, switchboard equipment, and to increase productivity.

Consult with users, management, vendors, and technicians to assess computing needs and system

requirements.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with

board members, organization officials, and staff members as necessary.

Manage staff, preparing work schedules and assigning specific duties.

Direct daily operations of department, analyzing work flow, establishing priorities, developing

standards and setting deadlines.

Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and

resolve problems.

EDUCATION

Tarleton State University, Stephenville, Texas,

Completed coursework towards Sports Medicine, August 2010

GPA 3.9

Central Texas Community College, Great Lakes, IL

Advanced Electronics degree, March 2004

Combat Systems School, San Diego , CA,

Electronics System FFG, November 2004

Graduated with a 99.6 and top student in my class.

Lean Six Sigma , Mayport , FL,

Yellow Belt Certification, May 2009

Completed Leadership school in the Navy in 2007

Dell Certified Technician

REFERENCES

Joshua Crumpton- CSR Manager- 817-***-****

Robert Seabourn- Friend- 254-***-****

Wade Crosby- US Navy Chief- 619-***-****

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