Customer Service Human Resources

Lisa A. Jones

** **** ******

Worcester, MA *****

Telephone: 508-***-****

OBJECTIVE: To obtain a challenge position that will utilize and extend my knowledge in helping others.

EDUCATION:

*/**-3/06

Office Assistant Certificate: Vance Granville Community College, Henderson North Carolina. Applications covered include Microsoft Office 2003(Word, Excel and power point).

2/00-4/00

Integrated Software Certificate: Vance Granville Community College, Warrenton, North Carolina. Applications covered include Windows 95 and Microsoft Office 97 (Word, Excel, and Access).

1/00-2/00

Human Resources Development Certificate: Vance Granville Community College, Warrenton, North Carolina. Topics include job orientation, career planning, and motivation. And review of basic education and life skills.

1/97-5/97

Customer Service/ Computer Applications Certificate: Worcester community Action Council, Worcester Massachusetts. Application covered includes Business Mathematics and Business Communications (Medical Terminology, Customer Service, and Accounting Bookkeeping).

Experience:

2/11-5/11

Assembler: Select Remedy Leominster Massachusetts. Clean Room Assembler. Duties consist of assembling cartridges and working on assembly lines.

9/09-11/10

Order Filler: Express Personnel Oxford North Carolina. Duties consist of picking and packing orders for customers.

5/09-08/09

Packer: Abacus Corporation. Duties included stacking and loading merchandise on pallets and shipping them out to customers.

9/08-11/08

Packer: Express Personnel Services Oxford, North Carolina. Responsibilities included picking and packing orders for customers. Shipping the orders out to the customers via UPS and US Postal Services.

4/07-12/07

Paraprofessional: Alternative Family Services, Henderson, North Carolina. Responsibilities included helping families in achieving and maintaining goals that assist with proper development, rehabilitation, and recovery.

11/01-3/07

Assembly Worker: Revlon Consumer Products Oxford, North Carolina. Duties include working on assembly line, inspecting, packing and shipping out orders for customers.

4/00-5/00

Secretary (internship) Vance County Health Department, Henderson, North Carolina. Responsibilities included pulling charts, making copies and performing data entry.

5/99-8/99

Cashier/Stock Person: Quality Farm and Fleet, Henderson, North Carolina. Duties include displaying merchandise, working on cash register, and helping customers.

9/98-4/99

Assembly Worker: Griffin Staffing Services, Henderson, North Carolina. Responsibilities included working on assembly line and shipping out orders for customers.

12/97-8/98

Correctional Officers: Warrenton Correctional Institution, Manson, North Carolina. Responsibilities included maintaining custody and control of inmates.

10/89-10/95

Assembly Worker: Purolator Products, Henderson North Carolina. Duties included running a heat sealer machine and wrapping 6 filters per minute.

Qualifications: 1. Able to work effectively under pressure.

2. Able to communicate and coordinate work with others.

3. Able to think in a disciplined and logical manner.

Interests: Helping Others.

References: Will be furnished on request.

Contact this candidate