SAVEDRA SANTANA
*** **** ******, ***. **-NEW YORK, NY 10034
*******.*******@*****.***
Administrative Operations
Office Operations ~ Administrative/Business Support ~ Human Resources
QUALIFICATIONS PROFILE
Ø Offer several years of broad-scope experience in office/administrative operations ranging from senior management support, records/information systems management, report/correspondence development, staff scheduling, and personnel records maintenance to event/project coordination, typing/word processing, phone handling, mail distribution, and general clerical
Ø Excel in prioritizing, planning, coordinating, and managing projects/workflow to maximize productivity and meet critical timelines while maintaining high quality standards
Ø Proven ability to rapidly adapt to new environments as well as acquire and apply new skills and knowledge as illustrated by diverse private/civilian sector and military background
Ø Dynamic verbal and written communication skills; bi-lingual fluency in English and Spanish
Ø Bachelor of Science Degree
Ø Computer savvy, with skills in MS Windows, Word, Excel, and Internet Research
CAREER TRACK
United States Army – Honorably Discharged 2007-2010
Chemical Operation Specialist, Fort Bragg, NC; 2008-2010
§ In recognition of dynamic job performance, appointed primary driver for platoon Lieutenant, with responsibility for efficiently coordinating time and resources to meet demanding schedule and timelines
§ Concurrently operated and maintained chemical operations equipment
Administrative Assistant, Wightman Non Commissioned Officer Academy-Uijongbu, Korea; 2007-2008
§ Proficiently managed diverse administrative functions in support of academy and course program operations, earning Certificate of Achievement for performance and contributions as a team member
§ Efficiently maintained training records of 160 students and assisted with day-to-day functions, including scheduling student visits with outside personnel as well as collaborating with Office Manager in graduation, award and related academic activity preparations
§ Managed varied office activities including inbound phone inquiries, filing and general clerical; additionally served as Mail Clerk in charge of receiving, sorting and distributing mail
ALC Environmental-New York, NY 2005-2006
Scheduling Coordinator/Project Manager
§ Strategically planned, coordinated and developed daily schedules for over a dozen Field Technicians to ensure optimal tenant services
§ Contributed sharp communication skills as liaison between realty managers and building tenants; in charge of phones, emails and correspondence with building managers
§ Created and updated inspection reports and served as first point of contact between managers and tenants in communicating results
PRIOR EXTERNSHIPS
Clerk Typist, Providence Police Academy
Spanish/English Translator, Public Defenders Office, J. Joseph Garrahy Judicial Complex
ACADEMIC CREDENTIALS
BACHELOR OF SCIENCE, CRIMINAL JUSTICE, Johnson and Wales University; 2004