Business Analyst/Operations Manager

FRANK MUSCARA

**** *********** ****** • Bronx, NY 10461 • (T) 718-***-**** • (C) 917-***-**** • *********@*******.***

Business Analysis/Operations: Private Wealth Management, Trust Portfolio Management

OBJECTIVE

Experienced management professional with special expertise in private wealth management operations, trust portfolio management and conversion, business analysis, mutual funds, and regulatory compliance looking to utilize exceptional leadership, business, and financial skills to facilitate corporate growth and success.

QUALIFICATIONS

• Extensive experience in business operations/analysis, consulting and project management.

• Adept at directing preparation of full financial disclosures for trust funds and unitized asset vehicles.

• Able to improve productivity through conversion of portfolio accounting systems to new applications.

• Proven success in design and implementation of workflow and business process improvements.

• Knowledgeable in GAAP, banking and personal trust regulations.

PROFESSIONAL EXPERIENCE

BANK OF NEW YORK MELLON, New York, NY 2008 - 2008

Lead Consultant / Project Manager

Oversee portfolio diversification test processes for Unit Investment Trusts. Determine compliance within applicable Internal Revenue Code for regulated investment companies.

• Improved accuracy of final client distributions by implementing process for analyzing and monitoring of terminated Unit Investment Trusts.

• Effectively documented operational processes for Regulated Investment Company testing for Unit Investment Trust products.

CHURCH PENSION GROUP, New York, NY 2007 - 2008

Consultant

Carried out analyses of operational processes. Documented processes. Managed month-end close process for 20 fund portfolios. Prepared financial statements for Fixed Income and Large Capitalization Equity Funds. Reconciled transaction activity between in-house accounting system and outside custodian records.

• Improved productivity by recommending specific workflow enhancements.

• Ensured consistency between internal accounting system and outside custodian records.

• Increased accuracy through effective reconciliation of transactions, income receipts, principal pay downs, capital changes, and pending transactions.

LEHMAN BROTHERS TRUST COMPANY, New York, NY 2006 - 2007

Consultant / Business Analyst

Member of cross-functional business and technical team charged with converting trust company’s portfolio accounting system to SunGard Advantage platform. Served as Subject Matter Expert for trust accounting, compliance, common fund accounting, fees and reconciliation. Led work groups. Analyzed and created business and technical documentation such as use cases, system flows, interfaces, and customizations for vendor system.

• Provided recommendations to executives on feasibility of implementing Common Trust Fund product.

• Increased processing efficiencies by evaluating workflow processes and potential system changes.

• Implemented solutions for security/cash transaction data mapping.

Frank Muscara • Page 2

STATE STREET BANK & TRUST CO., New York, NY 2003 - 2005

Vice President, Wealth Manager Services

Directed Common Trust Fund Accounting Unit. Supported 6 funds. Managed financial reporting, posting of security purchases and sales, corporate action analyses, preparation of income accruals for equities and bonds, and calculation of net asset values. Ensured compliance with GAAP and state banking regulations.

• Managed calculations and management fee processing for Deutsche Bank Relationship Trust, Domestic and International Investment Advisory, and Custody and Scudder Private Investment Counsel products.

• Led team that successfully transitioned Deutsche Bank Private Wealth Management client base to State Street accounting platform.

• Conducted User Acceptance Testing and coordinated approval sign-off.

• Oversaw cash and security reconciliation teams in facilitating account platform conversion.

• Updated procedure manual for NY Client Service Group and ensured resolution of compliance issues.

• Prepared business specifications, reviewed SLA’s for several Private Wealth product lines within the bank.

DEUTSCHE BANK TRUST COMPANY, New York, NY 1998 - 2003

Vice President, Private Banking

Managed Common Trust Fund Accounting Unit responsible for financial reporting of 6 funds. Posted security purchases and sales, led corporate action analyses, prepared income accruals, and calculated fund net asset values. Ensured regulatory compliance. Coordinated with external audit firms. Directed Private Banking Fees Unit that calculated and processed management fees and custody products for 7,500 accounts.

• Prepared Common Trust Fund Full Financial Annual Disclosure for all 6 funds.

• Coordinated completion and filing of annual Judicial Accounting, and worked with Ernst & Young,

White & Case, and NY State Banking Dept. on data reviews.

• Represented bank during periodic judicial accounting meetings with assigned guardians.

• Reviewed, addressed and prepared responses to internal/external audit findings for the Account Operations Team.

• Formulated Private Wealth Management Official Check Process.

BANKERS TRUST COMPANY, New York, NY 1977 - 1998

Vice President & Manager, Common Trust Fund Accounting Unit, Private Banking Group (1989-1998)

Managed preparation of full financial disclosures for 9 funds, annual filings, and budget administration. Represented bank in meetings with NY State Surrogate Court-assigned guardians.

• Decreased costs and improved efficiency by automating record-keeping and financial disclosures.

• Actively involved in division-wide unit cost analysis to properly allocate operational expenses.

• Spearheaded the Private Banking Budget Process including analysis of plan vs. actual on a monthly and year to end basis. Provided Senior Management with detailed expense/revenue variance and forecast reporting vital to assessing performance and defining future business strategies.

• Directed Stock Dividend Allocation Team to determine trust account allocations to client accounts.

Manager, Real Estate/Oil & Gas Accounting, Fiduciary Services Division (1983-1988)

Internal Auditor (1981-1983)

Account Manager – Installment Loan (1977-1981)

EDUCATION

Business Management, City University of New York

Capital Markets Training, NYU School of Continuing Education

Six Sigma Training – Green Belt

ADDITIONAL INFORMATION

Computer Skills: Windows, MS Office, Visio, Lotus Notes, Access, PowerPoint, Pennant/On Demand, TEAS, AIMS, Global Plus, SunGard Advantage, SharePointe, Northern Trust Passport, FACTS, TAS, Bloomberg

Languages: Fluent in Italian

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