Jane of All Trades

CHRISTINA RHODES

**********@***.***

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OBJECTIVE

Results-driven leader eager to contribute strong management, customer relation, communication and team building skills toward actively supporting the employer in optimizing operational performance.

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CAREER PROFILE

 B.S. and A.S. degrees.

 Over ten years of successful experience in diverse, customer-oriented business sectors.

 Skilled in team leadership, account service and meeting stringent quality standards.

 Knowledgeable in delivery of exceptional customer service.

 Demonstrated abilities in project management.

 Skilled in strategic planning, operations and performance review.

 Record of promotion to team leadership positions of wide-ranging responsibility and authority.

 Demonstrated training abilities in directing critical initiatives, methodologies and coordination in challenging environments.

 Background in forecasting, scheduling and coaching.

 Capacity in effective decision making through critical thinking process.

 Proven supervisor of professional personnel.

 Expertise in all facets of high volume operations.

 Skilled in advanced IT software applications.

 Deliver measurable contributions to increased productivity and profitability.

 Strong organizational, administrative and analysis skill sets.

 Solid understanding and knowledge of cost control.

 Consistently meet stringent organizational goals.

 Outstanding competence in communications and presentations.

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PROFESSIONAL EXPERIENCE

Mountain Top Group, Inc., U.S. Virgin Islands 2004 - 2009

Director of Operations

• Recruited to hold major management responsibility for the largest and oldest tourist site on St. Thomas.

• Direct team of nine personnel.

• Manage all daily operations to achieve highest standards.

• Identify and resolve any/all customer issues in a prompt manner.

• Implement and enforce organization polices, procedures and initiatives.

• Utilize industry expertise to attain organizational objectives.

• Initiate and rollout new concepts to upgrade business development.

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• Oversee daily facility opening/closing.

• Administer balancing cash, checks, credit cards and bank deposits.

• Tasked with procurement duties utilizing multiple vendors.

• Develop and execute wide-ranging marketing/advertising program.

• Work closely to resolve tenant concerns.

MPI Research, Mattawan, MI 2002 - 2003

Project Leader

• Retained to play key leadership role for this AAALAC international accredited facility operating in full compliance with Good Laboratory Practices (GLP).

• Directed team of 13 personnel.

• Ensured daily completion of all functions to highest standards.

• Conducted procurement to ensure necessary stock levels were maintained.

• Tracked unit spending to meet budget objectives and limits.

• Drove timely completion of repair requests.

• Achieved highest performance and quality guidelines.

University of Kentucky, Lexington, KY 2001 - 2002

Team Leader/Laboratory Animal Technician III

• Tasked to originate and provide in-depth written and oral reports.

• Conducted advisement, training and assistance for Animal Technicians.

• Ensured appropriate animal husbandry for laboratory animals in a Class I/II barrier medical facility.

• Monitored/maintained animal rooms and cage environments according to pre-established procedures.

• Successfully achieved both LATA and ALAT certification.

Sheffield Farm, Inc., Hickory Corners, MI 2000 - 2001

Joint Barn Manager

• Established and maintained positive client relationships.

• Ensured all needs were addressed and achieved.

• Negotiated and resolved any/all contractor issues.

• Orchestrated general farm maintenance.

• Performed purchasing of both products and services for the horse, rider and farm.

• Supervised barn personnel.

• Managed daily operations to attain organizational standards.

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EARLIER BACKGROUND

Prior to 2000, served as Equine Sales Specialist/Key Carrier, TSC Battle Creek, MI, Assistant Materials Distributor, Whitman Saddlery, Kalamazoo, MI and Dressage Barn Manager/Equestrian

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Director, Freestyle Farm, Oxford, MI/Kansas City, MO. In this assignment developed outstanding management, customer service, operations, scheduling and problem-solving skill sets.

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EDUCATION

Murray State University

Bachelor of Science, Agricultural Science, 1995

Animal Science specialization, with emphasis in Equine Science

Kellogg Community College

Associates Degree, Arts and Science, 1993

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