Service Front Desk
Resume:
Karla Chavez-Lopez
**************@*****.***
Objective: I am seeking a position with great opportunity and career growth.
Qualifications: I have good communication skills bilingual in Spanish very creative and acquire new skills quickly. I have extensive experience working in the hospitality Industry and enjoy working with the public and providing service and support.
Education: 2011- GED
Experience:
06/08-12/10 Expediter: Chipotle Mexican Grill Las Vegas, NV
o Handle POS machine modify online and fax orders ready set to go.
o Help market company new monthly promotions.
o Keep record of food temperatures- waste and prep, cook food items.
o Maintain station stocked and clean along with back and front of the house.
05/05-08/07 Front Desk Clerk: The Grandviewresort Las Vegas, NV
o Follow all check in and out procedures set reservations.
o Answer multi-phone redirect calls or arrange special accommodations.
o Help guest with luggage, mail, flights and provide information.
03/05-05/05 Telemarketing: Westgate resorts Las Vegas, NV
o Sale vacation packages over the phone.
01/04-08/04 Collections: Risk Management Alt Las Vegas, NV
o Sprint PCS clients Spanish department and fraud report.
o Collect past due account balance or set payment arrangements and restore service.
o Redirect call to desired department.
07/02-07/03 Receptionist: Aaron Neck & Back Care Las Vegas, NV
o Process all front and back office procedures.
o Assist Physician with therapy, patient records and translating.
References:
o Many Chavez 702-***-****
o Lupe Ramirez 702-***-****
o Nick Edwards 702-***-****
Contact this candidate