Customer Service Engineer

Garry L. Harden

*** **** ***** **** ***. A Roswell, Ga. 30076 ***************@*****.*** 704-***-****

Graduate of Faith Bible College with an associate degree in ministry.

Now attending Liberty University for my bachelors in Science and Religion.

Summary of Qualifications

• 29 years in the hospitality field

• Great customer service skills

• A team player who knows how to get along with others.

• Very knowledgeable and attentive to customers needs.

• Easy to comprehend assignments and execute them in a timely manner.

• Love people life and helping others

Education and Training

Associate- Faith Bible College August 2007- 2009

3.8 GPA

Liberty University September 2009-present

3.4 GPA

Garry L. Harden

***************@*****.*** 704-***-****

Selected Academics Projects

• Mentor for the Big Brothers Association

• Catered an event for the Boys and Girls club

• Had bake sale for Lovejoy High School Orchestra

• Catered an event for back to school at Cascade Park

Association and Leadership

• Started a youth Bible Study

• Mentors 3 teen kids ages 8-12.

• Wrote a manual on professional bartending

Professional Experience

Bartender Dec. 2010- Nov. Present

Emory Conference Center

Serving customers top shelf drinks in a relaxed atmosphere.

• Serving guest in high volume club

• Create a great and relaxed atmosphere

• Serving up the latest and hottest drinks.

• Proper cash handling procedures.

• End of night liquor inventory.

Bartender Oct. 2004- Mar-2010

Sam Adams Bar and Grill

Running a 4 million dollar bar yearly, at the world’s busiest airport.

• Serving guest in high volume, high energy bar.

• Weekly inventory involving cost control.

• Maintaining great customer service.

• Running bar scheduling.

• Cash handling procedure.

• Setting the atmosphere with music and TV.

Sound Engineer March 2007- 09

Divine Faith

Smokey Bones Bar/Grill Feb 2004- Nov. 2004

Bartender

Serving guest food and drinks in a high volume bar atmosphere.

• Stocking bar

• Ordering liquor for bar

• Weekly inventory cost control

• Cash handling procedure

• Training new bartenders on working the bar.

References

Bernadette Jones friend 23 years 404-***-****

Peggy Chen friend 25 years 954-***-****

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