B.COM., MBA

RESUME

CAREER OBJECTIVE

Grow Mutually.

CORE STRENGTHS

Communications: Communicates with passion and politeness.

Computer Expertise: Skilled in creating reports, usage of spread sheets, Presentations and Graphs. Proficient in MS Windows, Word, Excel, PowerPoint .Experience in Tally.

EXPERIENCE

Organization – TCS E-Serve International Limited.

(Formerly known as Citi Group Services International Limited).

Designation – Associate (Band – 1)

Responsibilities – GL reconciliations Wire Settlement.

Period – 28th July 2010 to 31st may 2012.

ROLES AND RESPONSIBILITIES

Monitoring Daily Reconciliations of Various General Ledgers for Citibank South Dakota.

Daily balancing and settlement to Diners Card Users.

Preparing of Daily, Weekly and Month End Reconciliation and reporting aging of the same.

Integrity check of daily cardholder transactions in order to avoid the duplicate sequence.

Cross check the payments whether it is posted to the cardholder.

Timely updating of MIS volume and KPI tracker on the daily basis.

Timely archiving document for RMU (Record Management Unit).

Investigating on rejected cards payments and applying the same to correct accounts.

Handling miscellaneous requests and e-mail tracking system.

Handling queries from clients and other internal department.

CAREER ACHIEVEMENT IN TCS E-SERVE

Contributing to process improvement and automation which saved FTE hours cost control and process simplification.

Received “ADMIRABLE APPRECIATION MAILS” from the clients for finding duplicate sequence in the card holder payment.

Brief explanation regarding the process which leads to share knowledge to my co-workers.

Cross trained in various processes in BANKCARDS TEAM which help to take over the process while other employees take leave.

Trained co associates and share the knowledge which leads to make our self more efficient while involving in production.

As a team we won the award for TEAM OF THE QUARTER for the period of September 2010.

Received star of the month for the period of October 2011.

Received SUDHARSHAN CHAKRA award for ZERO-D performance for the period of February 2011 to April 2011.

SKILL SUMMARY

Wide array of knowledge in reconciliation process.

Enthusiastic team player in preparing process documentation.

Always involve in WIN WIN APPROACH which result in improve quality and save time.

EDUCATIONAL QUALIFICATION

Completed MBA in the year 2010 with the aggregate of 71% from K.S.R. COLLEGE OF TECHNOLOGY, Tiruchengode, Namakkal DT, affiliated to Anna University – Coimbatore.

Completed B.COM (CA) in the year 2008 with the aggregate of 69% from CHERRAAN’S ARTS SCIENCE COLLEGE, Kangayam, Tirupur DT, affiliated to Bharathiar University – Coimbatore.

Completed HSC (ARTS&COMPUTER SCIENCE) in the year 2005 with the aggregate of 82% from ANOOR VIDYALAYA MATRIC HIGHER SECONDARY SCHOOL, Muthur, Tiruppur Dt.

Completed S.S.L.C in the year 2003 with the aggregate of 67% from state board.(private)

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COMPETENCIES

• A go-getter with an upbeat attitude in life.

• Good analytical skills.

• Work dedicated team player.

• Quick spin up on changing environment.

• Willing to learn and stay abreast of new trends.

• Always involve in Win Win situation.

EXTRA CURRICULAR ACTIVITIES

• Organized an international seminar on Global recessions: Opportunities and Challenges at K S R College of Technology.

• Participated in 2008(national level management meet) conducted in Vellore institution of technology.

• Participated in 2008(national level management meet) conducted in PSNA engineering college.Dindugal.

• Participated in product launch conducted by SSN College, Chennai.

• Participated in business Quiz conducted by Hallmark Business School, Trichy.

Yours Truly,

Place:

Date: (GOPALAKRISHNAN.R)

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