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Telephone: 312-***-****
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Reference Available upon request
Jomayra Cruz
Strengths
Detailed-Oriented* Self-Motivated* Team Player* Hard Worker* Calm Under
Pressure* Excellent Communication Skills* Bilingual-Spanish/English*
Experience
Mercy Medical Center 11/05-07/08 Chicago,IL
Receptionist/Office Coordinator
Answers high volume calls
Register patients in and out
Verify Insurances and Shchedule test and procedures
Collected copaymets and make deposits weekly
Prepare new charts and Maintain patients records
Basic administration duties, typing, faxing,and monthly reports
Foremen & Ables law office 08/05-11/05 Chicago, IL
Receptionist
Answered high volume phone lines
Opened new claims
Prepare sorted mail
Light booking
ABN-AMRO Bank 07/03-11/04
Operator
Assisted customers with general question
Arrange conference calls
Maintained a call record of all calls placed
Education
ISOHC MA Program 01/01-04/01 Chicago,IL
Malcolm X College
General Studies 09/02-06/03 Chicago,IL
Skills
Bilingual (English and Spanish), Typing 35-40 WPM, knowledge of Medical Terminology, Microsoft Word/Word perfect, Strong Communication skills, organizational skills, Time Management skills, and Excel/PowerPoint/Lotus Notes.